I do not recommend this company. Lies and deception. Montway changed the pick-up date after they contacted and stated that they had assigned my vehicle to a carrier. Then they lied and said they tried [More]
Our vehicle was damaged in transport through a transport company chosen by Montway, and is being held hostage in various storage yards in LA area with GPS disabled. Montway worked hand in hand with Pa [More]
I have used Montwqy twice. The first time was great, the second was a total disaster. I won't use them again. They quoted me a rate and assured me there would be no issue getting my car picked up a [More]
Working with Montway was one of the worst customer service catastrophes I have experienced with a company. The following are black and white, provable facts:
> The customer service rep said I would [More]
Our vehicle was damaged in transport through a transport company chosen by Montway, and is being held hostage in various storage yards in LA area with GPS disabled. Montway worked hand in hand with Pa [More]
Montway Auto Transport - Thank you for taking the time to rate us. Based on the information provided, we are not able to locate your order. We would like to learn more about your experience so that we can resolve your concern...
There was lack of clear communication... Nobody ....had the correct information every time I called... The standard response was call the driver... The main office only took their cut and did not ca [More]
Montway Auto Transport - Thank you for taking the time to rate us. Based on the information provided, we are not able to locate your order. We would like to learn more about your experience so that we can resolve your concern...
Contracted with Montway to pick up a car in Tennessee yesterday. they did not pick up the car as agreed and did not call either me the buyer or the seller that they would not be picking up the car, so [More]
Montway Auto Transport - Thank you for sharing your experience. I'm sorry to hear that we did not meet your expectations. Transparency is very important to us. Due to the complex nature of auto logistics, we are unable to gua...
I booked two orders for my two different cars, one from Colorado to Nebraska and another from Ohio to Nebraska. They promised me that they should be picked up within 5 days, but the one from Colorado [More]
Montway Auto Transport - Thank you for sharing your experience. I'm sorry to hear that we did not meet your expectations. Transparency is very important to us. Due to the complex nature of auto logistics, we are unable to gua...
Terrible broker, not a direct carrier. I thought it would be a trusted carrier that would pick up my bike for a 800 mile move. Instead, a brokered service showed up with a box truck with lift to load [More]
Montway Auto Transport - Hello Michael. Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience you have experienced with the shipment of your motorcycle. Montway is an auto tra...
This company will give you your worst transportation experience. They do not respond to inquiries and actually lie when they say they will call you back! They sent an update for my delivery 3 days A [More]
Montway Auto Transport - Hello Kevin. Thank you for taking the time to share your feedback with us. As an auto transport broker, Montway's services are to match your shipment with a licensed and insured motor carrier. We work...