I’ve been waiting a whole month for my car to be delivered. It was supposed to take 3 days. I’ve gotten 100 excuses and we will call you back’s. And nothing. No car. No answer. I don’t know what to do [More]
Montway Auto Transport - Hello Luis. We are sorry to hear that we have not met your expectations. It is important to us that we deliver the best service possible for all our customers. As an auto transport broker, we take all...
My car way scheduled to be picked up Tuesday, August 29. My car still have not been picked up and it's September 9th. They said within 5 days and it's well over that. Customer service is the worst. St [More]
Montway Auto Transport - Hello Amy. Thank you for your feedback. We are sorry to hear of any inconvenience you have experienced. Due to the complex nature of auto logistics, we are unable to guarantee any specific dates for o...
The driver had told me to go to location to give my car, but it said they would come to my house to get it. So I drove almost three miles to go to that location and after I went, he was very rude to m [More]
Montway Auto Transport - Hello. Thank you for your feedback. It is important to us that we deliver the best service possible for all our customers. We are sorry to hear that our services did not meet your expectations. We wou...
No response for 6-8 hours from carrier. Vehicle deliver around 2am. Interior stained! No responsibility from montway Or assigned carrier. Don’t waste your money !
Montway Auto Transport - Hello. Thank you for your feedback. We are sorry to hear that we did not meet your expectations. Based on the information provided, we are not able to locate your order. We would like to learn more ab...
Worst experience i have ever had with any company. they work harder to punish customers than to satisfy them. Buyer beware. They kept my deposit even after agreeing to refund when i canceled. shipment [More]
Montway Auto Transport - Hi Jeff. We're sorry to hear that we did not meet your expectations. Based on the information provided, we are not able to locate your order. We would like to learn more about your experience so that ...
Needed my car to be picked up before I flew out of the country, so I very specifically booked a pickup within a time frame that I could be available for pickup. Was told multiple times there would be [More]
Montway Auto Transport - Hello Kevin. Thank you for your feedback. We are sorry to hear that we did not meet your expectations. As a broker, our services are to match your shipment with a carrier that can accommodate your nee...
I was told they would pick up my car from 8/3 to 8/7 and they never came. I had to cancel my flight to take my daughter back to college and stay home to find another transporter for my car. A lot of s [More]
Montway Auto Transport - Hi Lana. Thank you for sharing your experience. I'm sorry to hear that we did not meet your expectations. Transparency is very important to us. Due to the complex nature of auto logistics, we are unab...
I was in communication with Montway for two months before a recent motorcycle trip from Atlanta to Spokane. Montway assured me that they would be able to transport my bike from Spokane to Atlanta. I m [More]
Montway Auto Transport - Hello Rod, we are sorry to learn about the inconvenience. We do our best to deliver the best service possible. Transparency is very important to us. Motorcycle logistics is an incredibly specialized f...
I shipped two vehicles with this company and they hired a third party company by the name of SURKHON TRUCKING LLC. Never use Montway or Surkhon. The trucking company would not drive up my street and i [More]
Montway Auto Transport - Hello Brandon, I am sorry to hear about the reported issue with the shipment. Not everyone ships a car every day. Transparency is very important to us, so we provide complete details of our services a...
My driver called at the pickup location (a day before the car was supposed to be picked up) and said he would be at the pickup location at 7:00 p.m. He arrived at MIDNIGHT. On the drop-off, I receiv [More]
Montway Auto Transport - Hi Laura. Thank you for providing your feedback. We are sorry to learn of the inconvenience with the carrier. We agree that communication is essential to great service and it is a core value to which ...
