Terrible broker, not a direct carrier. I thought it would be a trusted carrier that would pick up my bike for a 800 mile move. Instead, a brokered service showed up with a box truck with lift to load [More]
Montway Auto Transport - Hello Michael. Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience you have experienced with the shipment of your motorcycle. Montway is an auto tra...
This company will give you your worst transportation experience. They do not respond to inquiries and actually lie when they say they will call you back! They sent an update for my delivery 3 days A [More]
Montway Auto Transport - Hello Kevin. Thank you for taking the time to share your feedback with us. As an auto transport broker, Montway's services are to match your shipment with a licensed and insured motor carrier. We work...
Terrible broker, not a direct carrier. I thought it would be a trusted carrier that would pick up my bike for a 800 mile move. Instead, a brokered service showed up with a box truck with lift to load [More]
Montway Auto Transport - Hello Michael. Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience you have experienced with the shipment of your motorcycle. Montway is an auto tra...
auto was picked up on time from Folsom CA then then driver went to San Diego then cross country to Miami. It was to be delivered in Central Florida, then a day late. Then the driver ripped a hole in [More]
Montway Auto Transport - Hello Faye. We are sorry to hear there was a problem with your shipment. Such situations are never an expected part of the auto shipping process, but they can happen. In the event of any issues, Montw...
The first car I had them transport they set everything up and sent me the confirmation. Then there was no communication with anyone to tell you exact day and time. That is the problem with this compan [More]
Montway Auto Transport - Hello Rochelle. Thank you for providing your feedback. We are sorry to learn of the inconvenience with the carrier. As a broker, our services are to match your shipment with a properly licensed and i...
Customer service have good response, but drivers are B.S.
I still don't have my vehicle delivery, they say it will be here in about 1hrs, but that is 36 hours ago, unacceptable !
This is after moving [More]
Montway Auto Transport - Hello Gilles. Thank you for your feedback. We are sorry to hear of any inconvenience you have experienced during your shipment. Unfortunately, due to the nature of the industry, we are not able to gua...
Bad experience after the first call to make res. You can’t reach them anymore. I had better experience dealing directly with the actual company who took car to floridia. M o n T w a y is a broker tha [More]
Montway Auto Transport - Hello Ken. Thank you for your feedback. It is important to us that we deliver the best service possible for all our customers. We are sorry to hear that our services did not meet your expectations, an...
I have a Subaru BRZ that sits low to the ground. I ordered a specific liftgated trailer. They assured me they could move it properly and safely. They sent the wrong trailer dragged it up a ramp when I [More]
Montway Auto Transport - Hello James. Thank you for your feedback. We are sorry to hear of any inconvenience you have experienced during your vehicle shipment. Such situations are never an expected part of the auto shipping p...
Although montway is a broker like all the other companies, they do a poor job of choosing/vetting which transport companies to use. They try their darnest to shove all liability to the tranpsort compa [More]
Montway Auto Transport - Hello. Thank you for providing your feedback. We are sorry to learn of the inconvenience with the carrier. We agree that communication is essential to great service and it is a core value to which we ...
I would never recommend this company to anyone. I picked this company because of the short time I was going to be able to receive me car of 3-4 days. Five days later I call to receive an update and wa [More]
Montway Auto Transport - Hello Samantha. Thank you for taking the time to share your experience with us. We are sorry to hear that there were some issues with your shipment. Due to the complex nature of auto logistics, we are...
