Horrible services. Stay away. Paid extra for guaranteed pick up and delivery. 2 weeks later still didn't get our car. Horrible customer service. Can't get superviser on line. Pretty desperate now tryi [More]
Montway Auto Transport - Thank you for your feedback. As a broker, our services are to match your shipment with a properly licensed and insured motor carrier. We work with thousands of carriers across the country every day an...
I chose Montway to transport our car from FL to upstate NY because of the good reviews.
It was a mistake. The car was delivered to us with the windshield busted and the pillar bent / dented.
The [More]
Montway Auto Transport - Hello, we are sorry to hear there was a problem with your shipment. Such situations are never an expected part of the auto shipping process, but they can happen. In the event of any issues, Montway sh...
I do not recommend this company. Lies and deception. Montway changed the pick-up date after they contacted and stated that they had assigned my vehicle to a carrier. Then they lied and said they tried [More]
Montway Auto Transport - Thank your for your review. We do apologize for the service issues that were experienced during your transaction. We have reviewed the order and see that a full refund has been issued. If you require ...
Our vehicle was damaged in transport through a transport company chosen by Montway, and is being held hostage in various storage yards in LA area with GPS disabled. Montway worked hand in hand with Pa [More]
Montway Auto Transport - Thank you for taking the time to provide your feedback. We work hard to provide clear and efficient service, as auto transport is a complex service with many moving parts and regulations. We apologize...
I have used Montwqy twice. The first time was great, the second was a total disaster. I won't use them again. They quoted me a rate and assured me there would be no issue getting my car picked up a [More]
Montway Auto Transport - Thank you for your feedback. As a broker, our services are to match your shipment with a properly licensed and insured motor carrier. We work with thousands of carriers across the country every day an...
Working with Montway was one of the worst customer service catastrophes I have experienced with a company. The following are black and white, provable facts:
> The customer service rep said I would [More]
Our vehicle was damaged in transport through a transport company chosen by Montway, and is being held hostage in various storage yards in LA area with GPS disabled. Montway worked hand in hand with Pa [More]
Montway Auto Transport - Thank you for taking the time to rate us. Based on the information provided, we are not able to locate your order. We would like to learn more about your experience so that we can resolve your concern...
There was lack of clear communication... Nobody ....had the correct information every time I called... The standard response was call the driver... The main office only took their cut and did not ca [More]
Montway Auto Transport - Thank you for taking the time to rate us. Based on the information provided, we are not able to locate your order. We would like to learn more about your experience so that we can resolve your concern...
Contracted with Montway to pick up a car in Tennessee yesterday. they did not pick up the car as agreed and did not call either me the buyer or the seller that they would not be picking up the car, so [More]
Montway Auto Transport - Thank you for sharing your experience. I'm sorry to hear that we did not meet your expectations. Transparency is very important to us. Due to the complex nature of auto logistics, we are unable to gua...
I booked two orders for my two different cars, one from Colorado to Nebraska and another from Ohio to Nebraska. They promised me that they should be picked up within 5 days, but the one from Colorado [More]
Montway Auto Transport - Thank you for sharing your experience. I'm sorry to hear that we did not meet your expectations. Transparency is very important to us. Due to the complex nature of auto logistics, we are unable to gua...
