John Wetzler
Submitted this review about Freight Center Review made Live: 10/10/2011 7:10:00 PM
This was maybe the worst service experience of my life. It would take a book to describe all the screw-ups, but here are a few: Two scheduled pickups never occurred, and I had to wait at home both times. No one called to say they would be late or not come at all. I had to transport the rug down to the truck as they would not come to the house. I got conflicting reports on status continually from Freight Center and the carrier, USF Reddaway. Delivery was scheduled for Wednesday, then moved to Firday from 10-2. It was finally delivered at 6PM, so a completely wasted day waiting at the house. Finally, unbelievably, the rug was filthy. I have no idea how this could happen as it was professionally cleaned before shipping and double wrapped in plastic. NEVER, NEVER, NEVER even think of using this company again.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Frimmer
Quote or Order Cost:
$299
Car Condition
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