Review Report Review
FREIGHT CENTER = Scam, Item "Missing", Refund Not Offered

Ronnie Submitted this review about Freight Center
Review made Live: 12/13/2011 1:32:00 PM
I used Freight Center to ship a large, industrial mailing machine from Staten Island, NY to Detroit. The service was great until the shipment was picked up. Shipment was not delivered in the guaranteed time and was in fact was lost in transit. Originally paid over $14000 for the machine, which I then sold to Detroit buyer for $6000. Provided all documentation to prove shipment's value. After WEEKS of not hearing anything and trying to get some sort of update, I received a judgement from Freight Center for $35. No one will give me an answer or update as to where to proceed from here, as that amount is absolutely ridiculous. Their contract covers $0.10 for every pound if item is damaged, but says NOTHING about items being lost. I was also charged "additional fees", during the time of the "investigation" despite the fact that my item has never turned up. I truly believe this is a scam and my item was stolen by someone at the company.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Michigan
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
10663418
Quote or Order Cost:
$6225