I dont even want to relive the experience, nobody is going to be reading these reviews after the fact. 1. One month until arrives at local warehouse. 2. Sits in warehouse for 1-2 weeks. 3. Nobody answers the phone locally. 4. National customer servic

Wasted two entire days waiting for scheduled deliveries that never arrived. Estes didn't bother calling. Finally they delivered it on a non-scheduled day, a week after the first scheduled date. Do not use these people!

We had a solid wood table picked up in good order by Estes. They dropped the pallet off in the customers driveway without notice and it was COMPLETELY DESTROYED. They denied our damage claim because the customer didn't sign or state there was damag

I ordered a dock from Wisconsin via Home Depot, who chose Estes to deliver it. The manufacturer shipped it to the Estes facility 50 miles from my home in 4 days. It then sat in their warehouse for a month. Two deliveries were scheduled but Estes did

My freight showed up to Dallas and sat on their dock for 2 days and NOBODY CONTACTED ME on it showing up. I tried multiple times to contact the terminal but with no success. 2 days later they contacted me. With multiple conversations on tring to get

My order was supposed to be delivered in Mid June. 3 weeks later, Estes website still showed it to be in their warehouse. No communication from them or anything as to the delay or what was causing it. Called them and spent 45 minutes on the phone

my shipment was rescheduled so some odd reason after being in their warehouse for over a week - I called 4 times after scheduling my shipment to make sure it was coming and to confirmed the time. the window was 8am-6pm... not going to spend all day s

Delivered my shipment almost two full hours AFTER the delivery window they provided with NO communication. I called to ask when they would arrive - the customer service rep tried checking with dispatch but couldn’t get ahold of them and never called

As of writing this Estes has my shipment at their facility in Denver for 3 weeks. This is 3 weeks without a call from customer service letting me know what is happening, or to schedule a delivery. I have called multiple times and have had multiple

My first shipment they received at the local facility in May and it was scheduled for delivery the next day. The next day nothing came so I called them and said I would be happy to bring my truck and pick it up at the dock. They agreed to call me w

It’s been a month since I received my package from the date of my order.So I called Home depo to find out was going on. Estes had homedepot and myself waiting for 30 min. They never got to the phone. So now I will cancel my order. Home Depot shoul

Been waiting on a package for a week now that they have on their dock, they don't return phone calls, and very rude people. I will never buy from home depot again if this is who they use

Estes tried to deliver an AC on the 9th of June using a full size tractor trailer, the driver called and asked me to drive out and meet him somewhere because he couldn't deliver locally (trailer too big! The order was supposed to be door to door) I c

This shipping company is extremely unprofessional and unreliable. My Home Depot order shipped through them, only for them to be 15 days past the delivery window. At the end they ended up telling the truth that they lost the item. They never reach bac

Their motto is supposed to be "On time delivery and On time appointments" , but nothing can be further from the truth. We had a scheduled delivery (with a 4 hour window because they just assume we have nothing better to do for 4 hours), and they did

A freight co. that received material 1 week ago & still can't give me a delivery date. "We're so busy" Bullshit! Never experience anything like this

If I could give 0 stars I would. They were Supposed to set up a delivery appointment. I paid $450 for a delivery of a custom chandelier. I did not get what I paid for. They dumped the box at the side of the road at the delivery address. No appointm

Never in my life have I experienced a shipping company so ill equipped to provide basic service. I ordered a very nice swing set for my five year old daughter to have for the summer. This swing set is a hot item and is rarely in stock. So once I saw

This is the worst trucking company ever... we never get our freight on time. Terrible service. Shipments that arrive at terminals will sit in trailers for at times weeks because we get told don't have enough people to unload them. So critical freigh

Ordered a Canopy from Home depot and was sent the shipping information which was Estes.I followed the shipping info and everyday the day would change when it would be delivered. So finally it was in a local warehouse which seemed to me for about a

I ordered a larger tub. It arrived in Denver and it sat on their loading dock for 2 weeks before they bothered to deliver it. That item was already a month late and their slow delivery added another 2 weeks to the delay. .I called them several times

I ordered a $400 chair from Staples, and Estes Express was used to deliver it. They delivered it to a random address at an abandoned house several miles away from me. It wasn't until a Good Samaritan stopped to check on why the package was there and

Not only was the freezer delivered to the wrong address, but it was damaged which was easily noticed by the driver. Several e mails were sent, and they responded its going to the correct address. It showed up at the wrong address! They gave me an em

Left a bathroom vanity in driveway in RAIN when I was home. Never let me know they came. DAMAGED. Why would anyone use this company with their 36 ONE STAR ratings. DO YOUR JOB!!!!

Good Lord. Absolute nightmare. There were at least four shipping companies involved in delivering four outdoor chairs from out of state. Communication from all four was sorely lacking and always wrong, even when they bothered to contact me. When I qu

there were late by TWO weeks. I lost thousands of dollars because of it. Their support was horrible. They kept lying about the delivery date. NEVER use this company, EVER! I rarely put reviews, but I had to do this to save other people from making th

worst delivery company ever, I don't know why the shipper used this delivery company, they are having my order sitting in the Dallas, TX terminal for 7 days and not delivered yet..

This company is the absolute worst. The drivers never show up to pick up the freight and then lie to dispatch and say they came and no one was at the business. This has happened to our compnay numerous times with Estes. I would NEVER recommend to

The worst company I have ever dealt with, even when they admitted making a mistake, they wouldn't make it right. I made half dozen calls and wasted a lot of time and at the end, I was placed back at square zero, not even square one. I don't recommend

This delivery is soooo late. I try daily to call, and my phone calls are dropped after listening to their recordings and following directions. Today, I called in 8 times and every phone call was dropped. Yesterday, I called 6 times and every call,