I received 1 out of 2 large boxes and they sent confirmation everything was delivered. Every time I called to inquire, I got a different answer. The first time they said it might hve been too heavy to deliver since it was over 1,000 lbs and that they

Home Depot contracted with Estes to deliver some construction materials to my home. They were due to be delivered on 4/18/22. I called Home Depot for status update on 4/25/22 and was told that they were delayed in a facility an hour from my home du

Estes chosen by Home Depot to ship generator to us. It arrived in nearby facility, checked in... days later still not moved. Called and the local distribution center people claim they don't have the generator despite real time tracking on web site s

I'm going to 2nd the motion on the 1 star rating. After bumping the range date of delivery for 3 weeks, I stopped checking. Estes finally randomly showed up with the delivery, with no heads up, but we were not home. Estes called and rescheduled for a

Worst freight line I have ever experienced They take weeks to deliver Had a shipment that arrived in Minneapolis and took them a week to deliver in Minneapolis A horse would have been better

They delivered and left boxes in my front yard unattended, they left pallets of garbage and food outside of my garage door. They forged my signature on the BOL, they also forged the portion of the BOL that says I agreed to leave the boxes at the doo

I recently used ESTES to transport a small piano from Idaho to Texas. I put in on a pallet and secured it before they picked it up. Overall, they did a fantastic job. The package made it pretty quickly and their staff were easy to work with. They cal

I need a part to repair the solar system on my house. Without power, I cannot heat my house, amongst other things. I ordered the part - not avialable locally - with 2 day shipping, Unfortunately the seller made the gross mistake of choosing Estes.

We ordered an in ground basketball court that weighed 485lbs. It was traveling from Kansas to California, and the transit time was 4 days. I understand that there is a delay right now, so the fact that it took 6 days wasn't a big deal. Although I wil

Driver did not call ahead. By accident I had a crew on hand to move this ~400 pound crate. Driver offered ZERO assistance. It was raining and I was told that in that case they would deliver to the nearest dry location. Driver REFUSED to help. I was

I signed up for text updates for delivery . I even spoke to an Estes employee in the phone assuring me they had my phone number for texts . I even went online to schedule a delivery time . Nothing was as it says . No one texted me with the delivery d

I had a communications tower shipped from IL to AZ. It was the last week in December. I was able to use the Estes Express web site to track the shipment and when it made it to AZ the page updated Amazon style; 6 stops away, 5 stops away, etc. It gave

My furniture order was scheduled for Tuesday, but it didn't arrive by evening. I called Estes, and they apologized for the driver not calling and said that he had been overwhelmed with lots of orders that day. That's fine, but I would have apprecia

My Estes delivery was scheduled for December 15 between 11 and 3. It arrived on the 14th with NO CALL, TEXT, or KNOCK ON THE DOOR. I was getting ready to leave my home and there was a pallet with 600 pounds of product at the end of our driveway. No

My Estes delivery was on time and my driver went above and beyond the call of duty. The utility cabinets were very tall and required a forklift to get them out of the truck. His hand truck was not clearing the top of the truck, so my driver took the

Showed up at our dock with no Bill of Lading. We unloaded the three skids we were told were ours. Then waited while they emailed us a fuzzy copy of the bol. After all this time we signed and sent driver on his way only to find that there were sup

While their business might be thriving in the pandemic world we liven in, their drivers snd owners seem pretty casual about their deliveries. They were to call me before they delivered a 418 lb grill but instead they came without calling and left thi

Chase Williams, the manager of the Phoenix Last Mile Estes facility went above and beyond to ensure my shipment was delivered to my home today. He was complete pleasure to work with. There were a number of issues and Chase totally stepped up and reso

I received my order (chest freezer) with two very visible holes in the box, one had long scratches in the paint and the other much lower appeared to be the dent from a toe of a boot. I am assuming once they seen the damage caused, someone in frustra

This is now the 5th time Estes Memphis has lost my freight. My freight makes it across country in 1-2 days and on the Estes Memphis yard for 2 weeks! Then I have to call and they cannot find it! I would NEVER recommend this freight line for ANY shipm

NO NO NO NO NO. DO NOT HIRE!!! I ordered a bathroom vanity, which was to be delivered by Estes Express. There was an option to have the vanity "to be delivered to the room of my choice" in my home for a fee. I paid an additional 115.00 for this servi

My item has been sitting at there warehouse now for 3 days, which should have been delivered 3 days ago! It’s an item to help keep my home warm and it’s been bitter cold! I would give this company a zero star rating if it was possible! DO NOT SHIP TH

NO NO NO NO!! DO NOT HIRE! If a company uses them as a delivery service, find your item at a different company! I ordered a bathroom vanity, which was to be delivered by Estes Express. There was an option to have the vanity to be delivered to the roo

Their customer service is very poor. I've now left voicemails and emails and the manager Mike in MN will not call me back to close the loop on our move. The container was left for 4 extra days in our driveway. No one called us about it. It just s

I recieved a text the day before my very heavy (395 lb) and very expensive item was to arrive that I purchased from Home Depot. The text said they would deliver the item between 12 - 4 PM today. I texted Gary back and asked that the item be placed

I don't know how this company is operating. Delivery times are meaningless and customer services is an absolute joke. Avoid using this company at all cost if you want to actually receive your delivery.

Estes dropped off a huge pallet on my driveway when I was not available. I called the dispatcher only the learn they had their procedures. I was asking them for help in moving (since I do not have a fork lift in my home) and to remove excess waste

They received my shipment and it sat on their docks for over two weeks. They never made any attempt to contact me and schedule a delivery time. After reaching out to them several times with no response I finally got a hold of someone. They told me th

Bought a 500 lb bathtub and the seller shipped it through Estes. Was told (by company and Estes) no less than 3 times that Estes would contact me to set a delivery date. This was important because they deliver to the driveway so we needed people here

The shipping is efficient. The delivery is horrible. My shipment can sit on the dock for days if not weeks. My current load has been in Memphis for a week and has not been delivered despite numerous email and phone contacts. I do not recommend Es