Review Report Review
Damaged Car and the Lied about it

Roy Barber Submitted this review about Mans Auto Transport
Review made Live: 10/16/2006 3:50:00 PM
Where do I start...First do NOT ever use this company. They were late to pick-up the car by many days. I paid for door to door service and the company had the audacity to ask me to drive it 40 miles to meet the driver (its a 1966 Corvette for crying out loud!). Then he refused to unload the car anywhere except on the on-ramp of the freeway. And this is just the start.
When my 1966 corvette arrived the back end was cracked, scatched and the paint was rubbed all the way through several coats of paint to the bare fiberglass, not to mention the a-hole actually punctured in the fiberglass. I thanked my lucky stars that I took the time to photograph my car just before shipping. I submitted a claim with both sets of pictures showing the before and after damage. I even tried to be the bigger guy and obtained numerous estimates for repairs because the first few were so outrageously high (almost $5000). I ended up submitting two very reasonable estimates, each was less than $1600. I was shocked when I received a denial letter(actually a poorly written paragraph) that said outrageous things such as "many people attempt to make claims because vehicles purchased on E-Bay that don't arrive as thei e-picture portrays them" and "this vehicle is clearly a restoration project. So have fun restoring it." First of all I didn't purchase the vehicle on e-bay. I have owned it for more than five years. Absolutely absurd. Secondly, it wasn't in the best shape but it certainly wasn't a restoration project until I let Mans Auto Transport move my car from Florida to California. Beware if you hear the name Mans Auto, you car will be ruined. I hope this at least saves someone thousands of dollars. My goal is to cost Mans business 10 times the amount of what it will cost me to repair my car. Help me by refusing to use this company.

UPDATE

Subject: Criminals, crooks and frauds. BEWARE!!!!!!!!!!!!
Review: This is to follow up on my previous review. I have since pursued the claim process and I have my insurance company and the auto broker (Able Auto Transport) in agreement that there is no doubt the transport company (Mans Auto Destroyers...I mean Mans Auto Transport) damaged my vehicle. They still, with overwhelming evidence against them, refuse to pay my claim. These guys are crooks. Never use them. They have no itegrity, poor service, and will ruin your car. If you do use them, I would make sure you have a great insurance company on your side, otherwise you are going to regret it. I repeat these guys are criminals and frauds. Do not use them.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2223
Quote or Order Cost:
$975

Car Condition
  • Vehicle was damaged