Company Response Review Report Review
Disingenuous company

David Bergman Submitted this review about Domestic Auto Transport
Review made Live: 11/25/2009 5:45:00 PM
We contracted with Domestic Auto Transportation to transport our NEW truck from Kansas to California on a legitimate vehicle transport rig. Instead, they gave our unregistered, uninsured truck to someone to drive cross country. We received a dirty, smelly, rock chipped vehicle with almost 2,000 miles on it! We would never use or recommend Domestic Auto after this con job.
Shipment Details
Origin State:
Kansas
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
378110
Quote or Order Cost:
$950

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 11/25/2009 7:21:00 PM
We at Domestic Auto Transport would like to extend our sincere apologies to Mr. Bergman for this unprecendeted event. We have shipped over 2000 vehicle's and this has NEVER happened before. We had no knowledge whatsoever that this vehicle was actually driven not hauled until Mr. Bergman notified us after delivery of his vehicle. We immediately filed a report with The Department of Transportation regarding the incident. The vehicle was released by the dealership from which Mr. Bergman purchased it. We have BLACKLISTED the carrier A TRANS out of Overland Park, Kansas and have reported them to The Better Business Bureau.