Most horrible experience ever!!!!!!!

Tony Chet Submitted this review about Brinel Business Enterprises LLC
Review made Live: 7/8/2014 11:14:00 PM
This company is openly dishonest and unskilled in transporting high end vehicles. My Ferrari was damaged in loading and unloading as well as being late for both pickup and drop off. I would have had no issues with the lateness, however they would continue promising to be there "in 4 hours" during a 48 hour period. When they wouldn't show, I would have to use blocked number and friends phones to get them to answer my calls for an ETA. This was like dealing with children and I feel it was my worst experience dealing with any company in my life. I fear the next time I have to ship the vehicle and will do some serious research before my next shipment.

Company Response
BRIAN WEST from Brinel Business Enterprises LLC Submitted this response.
Response Date: 7/24/2015 9:52:00 AM
This gentleman purchased a car without seeing it, we picked it up and noted all the damages on the car before loading to include damage to the front faring. The inspection report noting all the damage to the car was signed for prior to loading by the seller. The car was to be delivered over the 4th of July weekend, on the 3rd July the promised day of delivery , 240 miles from the delivery point the turbo on our truck blew up. we notified Mr Chet of the problem and our efforts to get the truck repaired. He kept calling the driver and the company every half hour for a up date even though he was told that as soon as we had some news we would pass it along to him. finally we just got tired of him calling every half hour and stop taking his calls until we had something to tell him. WE DID NOT DAMAGE HIS CAR AND HE KNOWS THAT AND WE THINK THAT HE IS THE DISHONEST ONE TO PUT THAT UNTRUE STATEMENT IN HIS REVIEW OF OUR COMPANY