Wholly UNSATISFACTORY service. My car was picked-up in NJ on Friday, 16 Aug, with delivery in CO scheduled for "3-4 calendar days." Having heard nothing by Monday afternoon, 19 Aug, I called to requ [More]
SGT Auto Transport - Dear Steve,
We sincerely apologize for the experience you've had. We understand how frustrating and worrisome this situation has been, and we deeply regret the inconvenience caused.
It's importa...
First, they increased the price by 50% after I signed their agreement, knowing that I was in a rush to get my vehicle shipped. Second, they hired a transporter that damaged my vehicle and won't stand [More]
SGT Auto Transport - Dear John,
We appreciate you reaching out and sharing your concerns with us. Your feedback is important to us, and after a thorough review, we regret to inform you that we were unable to find your ...
I chose SGT Auto Transport to move 4 classic cars in an enclosed carrier, from South Carolina to NJ in April. I was told they could not move all 4 cars in one trailer, so they would divide it into 2 [More]
SGT Auto Transport - Dear Peggy,
Thank you for sharing your detailed feedback. We apologize for the inconvenience you experienced during your car transport.
Regarding the payment discrepancy, you were advised of the...
THIS COMPANY SUCK BIG TIME...Called the…
THIS COMPANY SUCK BIG TIME...Called the company sometime in Feb 2024.Reserved a pickup date of April 12, 2024.The price of $600.00 to ship from Fla to NJ, with [More]
Pick up time was nothing more than a guess. Missed three day window and picked up on fourth day. No communication from SGT. I had to constantly call them. Driver finally showed up but didn’t speak Eng [More]
SGT Auto Transport - Thank you, Glenn, for sharing your feedback.
We regret to learn about your recent experience. However, we would like to advise that the order ID provided does not match the case described. We woul...
We were promised a 3 day window for pick up and they kept saying they were working on pick up only to have no car pick up! I called multiple times and noone could help! A mess!
SGT Auto Transport - Dear Carrie,
We sincerely apologize for the inconvenience and frustration you experienced with the pickup of your vehicle. At our company, we understand the importance of timely and reliable servi...
My experience with SGT Auto Transport was in one word: TERRIBLE
The initial quoting process was fine, and the communication was good. I booked my order with them and provided all of the necessary inf [More]
SGT Auto Transport - We sincerely apologize for the terrible experience you had. Your feedback is invaluable to us, and we take it very seriously. Rest assured, we have assigned our quality assurance manager to audit the ...
Crooks!!
They "guaranteed" me that their quoted rate of $950 would not change. On the final day of available pickup, they jumped the price to $1,120! They knew I couldn't say no.
Communication was als [More]
SGT Auto Transport - Thank you, Dustin, for sharing your feedback.
Customer satisfaction is our top priority, and we are sorry to hear that this was your experience. We would like to assure you that your feedback is ta...
Wish I has read more reviews before hiring this company. Bait and switch is their business model.
Contracted SGT to transport a vehicle from IL to OR. They had week to arrange pick up for a 3 day pick [More]
SGT Auto Transport - Dear Matt,
Thank you for sharing your feedback, and we are sorry to hear about your experience. We would like to advise you that we operate within an estimated pickup window, and our dispatchers id...
DO NOT EVEN THINK ABOUT IT! After 4 weeks of giving me the run around and incurring over $1000 in storage fees. SGT finally called me and said they found a driver, the kicker was they wanted an additi [More]
SGT Auto Transport - Dear Ross,
Thank you for taking the time to provide your valuable feedback. We regret any inconvenience you may have experienced during your recent interaction with our service.
Please be advise...
