AmeriFreight quoted me $735 for basic, open transport from FL to CA initial communication excellent they ultimately found me a carrier (Big Red Auto Transport) for $100 more Big Red was the worst t [More]
This company (or maybe just my representative, Whitney) was just an absolute nightmare to work with from start to finish.
1. My Amerifreight representative was horrible at responding to emails, or an [More]
AmeriFreight does not seem to have their paperwork in order, nor is it easy to communicate with them. To sum up--they started with one price.. When they had a bid from a carrier, they called me., it w [More]
AmeriFreight Car Shipping - We apologize for any frustrations this customer encountered. An error was made on the initial paperwork sent to the carrier, but was immediately corrected by our staff and updated in the carrier compa...
We initially called Amerifreight months before our move; our sales rep gave us a low quote ($929), and the process seemed straightforward enough. But then she disappeared over the holidays (a planned [More]
I needed to transport a car from FL to CA and contacted Amerifreight to get it done. Their initial quote to me was very good so I booked with them. They found me one carrier (they are a broker not a d [More]
AmeriFreight Car Shipping - We apologize for any lack of communication this customer received. The customer service agent working with this customer was out of the office for several weeks due to illness, but was still checking ...
First off, actual price was more than initial "estimate" which I was able to live with. I am not happy, however, that the truck was received damaged. It was clear that somebody had the door opened and [More]
AmeriFreight Car Shipping - We apologize for the inconveniences this customer experienced with their auto shipment. Our customer service agents stress the importance of obtaining a Bill of Lading (vehicle inspection documentatio...
In September 2019, several sales representatives worked behind the scenes to manipulate a higher rate from us so that they can get a better commission. The manager reluctantly got involved after numer [More]
AmeriFreight Car Shipping - Prior to the dispatch of any vehicle, AmeriFreight's Customer Service Agents provide each customer with a written and verbal breakdown of the costs associated with their auto transport. While carrier ...
Do yourself a favor and stay away from this company. The car that we were transporting from CA to NJ was dropped off at some random body shop, damaged and they never even followed up with us. Horrible [More]
Initially, everything was great as far as my interaction with AmeriFreight. My go to person was Richard and he was very friendly and informative. Where it all went down hill is when Richard took some [More]
AmeriFreight Car Shipping - We apologize for any frustrations this customer encountered during their shipping process. We have looked into the order, and all carrier information was emailed to the customer at the time of dispatc...
From my initial call with Millie until after my car arrived, everything was well-executed! The key to this entire transaction was Millie Shepard. Mildred gets things done and keeps you informed until [More]
AmeriFreight Car Shipping - Call Millie Shepard at 678-821-2420 for discounted rates and excellent service. Customer feedback drives our business. We thank our customer for shipping with us and spending the time to leave us this...
While I was generally happy with the customer service agent - Amy, I was very disappointed by their recommended carrier JKUSA (of Los Angeles) and AFTA their gap-insurance provider. The process of re [More]
AmeriFreight Car Shipping - We apologize for any inconveniences experienced by this customer. AmeriFreight works with only the top rated carriers in the industry, meaning they must have an industry wide rating of 95% or higher. ...
The two stars is simply because I received my vehicle. I was very disappointed with everything else. We scheduled for my vehicle to be delivered 8/24 and the guy got there one week early but we weren’ [More]
One of the worst experiences Ive had in a long time. The vehicle arrived with an extra 170 miles from when it departed. DMV inspection certificate to prove it, with the same date as the pick up date. [More]
AmeriFreight Car Shipping - We are sorry for the inconvenience caused to this customer. AmeriFreight, as a broker, always strives to serve the customer, bearing in mind not to pick sides when there are always two sides to a stor...
Many Scratched on my vehicle through delivery .
and not accurate delivery time ,
The driver call me said that will reach to my location at 6 pm but I get my vehicle after midnight at 1 am
They show you an online number that is $500 under the average shipping price for your vehicle. They don't charge you that amount that discount is to get you in the door. They bury this verbiage in con [More]
1501672694-TB
I purchased a used car and had it shipped MD to NM. AmeriFreight set me up with JANA Transport out of PA. I was told my vehicle would arrive 9-11am on Sunday. I got a frantic phone ca [More]
My experience with AmeriFreight was ok. Millie, was extremely friendly and nice, as far as the service, it needs major improvement. I told them the date I need my car picked up, I was ensured that it [More]
AmeriFreight Car Shipping - We are sorry that this customer had an unsatisfactory experience. Upon looking into the order, the customer opted for our Economy Rate. With this rate, pick up and delivery dates are never guaranteed ...
I’m in the military, and I was moving duty stations. Two months prior to my move date, I shopped around companies online for affordable pricing. I have read good reviews about AmeriFreight and the pr [More]
AmeriFreight Car Shipping - We are very sorry and apologize for not being able to meet your expectations in shipping your vehicle. Per our records, you were offered the guaranteed price with a firm pickup option, but you decline...
Would never recommend this company. I am completely unhappy and dissatisfied. I worked with the agent Nicole and ever since I put in my online quote she had been calling me up to 5x a day. I decided t [More]
AmeriFreight Car Shipping - We are sorry for any inconvenience you have experienced dealing with the gap protection agency. Thank you for bringing this matter to our attention. We are looking into your order.
Rude driver and rude staffs (female- i think they are front desk staffs). Yelled at me through phone without knowing what points was I coming from, like can you relax? ....
Well I give two stars to the driver.. I set up pick up and drop off with the broker. She told me it was about $550 above her estimate because there were only 2 other cars on the truck.. well the truck [More]
AmeriFreight Car Shipping - Upon reviewing this order, it has been concluded that the majority of the details in this review are incorrect. As Amerifreight is a broker, we never know the amount of vehicles that will be on any gi...
Order number: 1501612324-OR
I went with Amerifreight because they were the first ones to contact me about shipping a car from Baltimore to San Diego and also the lowest in terms of price $925 was my [More]
AmeriFreight Car Shipping - We are sorry that this customer's experience was not as expected. Our customers are provided with several shipping rates when an estimate is requested, depending on certain factors such as time constr...
This is the 3rd time using Amerifright for services but may be the last time. For the previous experience, Jorge, has been more than helpful and kind in offering assistance. The driver he found has al [More]
Although I’m active military she didnt even ask if I was so. Which I’m pretty sure is apart of her initial questions during quoting. Also I thought it was going to be on a big rig but it was just a re [More]
AmeriFreight Car Shipping - As mentioned on our website, Amerifreight offers a range of different discounts for our customers, including, and frequently used by the military. If a customer wishes to take advantage of our great d...
I would have given Samantha five stars if it wasn’t for the driver. I would have hoped that he was more professional and that the company knows who they are using as drivers. The driver took advantage [More]
AmeriFreight Car Shipping - We deeply apologize to this customer for the awful experience she was put through with the carrier company assigned to transport her vehicle. As a broker who strives to always provide top quality serv...
