The customer service for the company used to book my transport was good. My car was just 3 days later than the date it was scheduled to get here which was very annoying since I did have plans for my c [More]
AmeriFreight Car Shipping - Thank you for your feedback. We would like to talk to you either by phone at (678) 821-2653 or email at r.jernigan@amerifreight.net so that we may assist you with this matter.
My car was advertised as Priority when the form I signed (and received confirmation of) was Economy rate. I received a call for pickup the next day, when my car was not noted to be ready on the form u [More]
AmeriFreight Car Shipping - Thank you for your feedback. We would like to talk to you either by phone at (678) 821-2653 or email at r.jernigan@amerifreight.net so that we may assist you with this matter.
I am a senior and hired this company to ship my car. My car came back driven with 800+ miles on my car. I feel like I was taken advantage of. My car was filthy and every single thing was looked at. I [More]
Went with AmeriFreight as they seemed to be well-regarded as a broker. Spent some time reviewing options more than a month in advance of the move and deciding to ship rather than figure out alternate [More]
AmeriFreight Car Shipping - We are sorry to hear that this customer was unhappy with the quality of service they received. Prompt communication between our agents and customers is extremely important to us. We have been experien...
First off this company lures you in with a low quote. Once they actually found me a driver not only was it past the date I needed it by but $700 more then original quote. When I told them no that date [More]
AmeriFreight Car Shipping - We are sorry that AmeriFreight did not live up to this customer's expectations. Proper communication is one of our top priorities, and we apologize that they did not receive that. This customer opted ...
Went with AmeriFreight as they seemed to be well-regarded as a broker. Spent some time reviewing options more than a month in advance of the move and deciding to ship rather than figure out alternate [More]
They quoted us $1000, charged us $1400 when they showed up, and then asked for an extra $200 for weight. I completely understand the weight charge but quoting one thing and then arriving with a differ [More]
Beware the bait and switch!!! I was quoted for $995 for a June California to Minnesota shipment of my sedan. I expected the real price to be a few hundred dollars higher, no problem. However, I hear n [More]
AmeriFreight Car Shipping - We apologize for the frustrations this customer experienced. Customer satisfaction is always our top priority! We have looked into the details of this order, and it seems that the customer opted for o...
First, they had me sign a lot of e-paperwork. The first person I worked with here was salesy and unkind, the second was a really nice man. I had reservations because the carrier they assigned seemed [More]
Everyone was very nice and helpful before the shipping- after I had paid my deposit though I could not get in touch with anyone by phone or email. It was extremely disconcerting. They also gave me the [More]
I don't really know what all these people are talking about. This is probably the worst company I've dealt with. Customer service or attention is simply non-existent. As a broker, claiming to have man [More]
AmeriFreight Car Shipping - We apologize for this customer's frustrations. We have been seeing an unprecedented call volume and are currently working to acquire additional customer service agents to accommodate the large influx....
Don't trust the initial cost estimate or estimated time of pickup/delivery with these car shipping companies. They give you a very low estimate to entice you to choose their company, then come back wi [More]
AmeriFreight Car Shipping - We apologize for this reviewer's frustration with the estimate they received. Our customer service agents are constantly comparing the current costs of comparable vehicles and routes, along with facto...
I would never recommend this company to ANYONE. They flat out lied to me about the pricing. When quoted for $890, the only offers in the first TWO WEEKS, was for almost $1500. I didn't find out until [More]
AmeriFreight Car Shipping - We have looked into this customer's claims, and have determined that they are not at all factual. We have a signed contract and detailed correspondences between our customer service agent and the cust...
I had a wonderful experience using Amerifreight. Everything went smoothly even though they had to transport my vehicle through the the worst storm in Texas. The car arrived in perfect condition. My ag [More]
AmeriFreight Car Shipping - Call or text Erica Hudson at (770) 881-8585 for discounted rates and excellent service. Customer feedback drives our business. We thank our customer for shipping with us and spending the time to leave...
I initially reached out to Amerifreight as I had heard about them through a military blog on a Facebook page at my gaining unit. I trusted that the recommendations there would be the best option. My p [More]
I have nothing but praise for Brandy, my rep, but not the actual transporters. (Dan, Freddy, and Bek from I believe PA). This truck was in pristine condition upon pick up with exception to the rims an [More]
My car arrived and only had one very minor issue in terms of damage, however everything along the way went wrong:
1. I was quoted $950-1450. It ultimately cost over the max range and was ~$1550.
2. T [More]
The worst auto shipping brokers you will ever see. I put up my listing about 15 days back and not even once these guys contacted about finding a carrier. I worked with an agent named Stephen, who give [More]
AmeriFreight Car Shipping - We have looked into this poster's claims, and have determined that there is no basis to any of the review's claims. We have a lengthy record of numerous carrier offers for this customer, each of which...
The agent was helpful, but the driver was not. He never called to let me know an ETA and got mad that I wasn't at the pickup location an hour before the dispatcher said he'd be there. At least the car [More]
When the company was dispatched i was told that they would contact me that night or the next morning. I was never contacted by them and tried calling them many times until I got through around 2pm. Th [More]
My experience with AmeriFreight was okay, but the transporter they decided to use (H&H Xpress) was horrible. First, the pickup was highly unorganized, frustrating, and uncoordinated. The coordinator f [More]
Amerifright quoted me less than $1,100 to ship my car from California to Massachusetts. After a week of trying to find a company that would take the job, they came back with a quote of around $1,700 [More]
AmeriFreight Car Shipping - This customer opted for our Economy rate, which is explained in detail both by our customer service agents over the phone and in writing. This option allows for customers to receive multiple shipping ...
Thank you for your honest representation of your company. Everything that was discussed happened exactly as planned. Thank you again for making this experience uneventful. Outstanding job!!!!
I have previously shipped with AmeriFreight and they were spot on. This time however, I was underwhelmed and actually looked into other companies. The communication was bad. I had to bother them repea [More]
AmeriFreight Car Shipping - We apologize for any frustrations this customer experienced with the shipment of their vehicle. Our team is looking into the difficulty reaching our office, as communication is something AmeriFreight ...
Order #: 1501900694-IO
On June 9th, I inquired with AmeriFreight about a quote to move my 2016 Hyundai Sonata and my parents' 2000 Lincoln Navigator from the San Francisco Bay Area to the Research Tr [More]
AmeriFreight Car Shipping - While we do understand that the rate increased for the customer, they had opted for our Economy rate which is only suggested for customers with a wide open window of time for pick up and delivery and ...
