Company Response Review Report Review
Transport

John Hargrove Submitted this review about Yellowfin Logistics LLC
Review made Live: 2/27/2021 8:14:00 AM
I had never had to use a car transporter before. What an education I got. Along the way I found to never give any money up front. I got advice from many, but no one could find a driver, with quotes ranging from $295 to $645. Each time I was contacted the first thing I would ask is do you have a driver. So the first time Jason called I was rude and hung up on him. Fortunately, he doesn't take no for an answer and called me back. He actually had a driver, and we had a 3 way conversation and came to terms. Jason was flexible as was the driver, and we all ended up getting what we wanted. At least 10 other places never produced, but Jason came through. On top of that he didn't even hassle me for the brokers fee until a few hours after the driver had left. I gave him a tip for being so efficient and putting the deal together. This company has my respect.
Shipment Details
Origin:
Dayton, Ohio
Pickup:
On Time
Destination:
Tennessee
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
545
Quote or Order Cost:
$500

Company Response
Chris Ovuka from Yellowfin Logistics LLC Submitted this response.
Response Date: 3/1/2021 10:13:00 PM
John, it’s a true joy to hear of your outstanding shipping experience under Jason’s care. The Auto Transport industry can, indeed, seem like the Wild West to the uninitiated shipper so we’re proud to know Jason's straight-shooting earned your confidence and ensured your shipment was handled masterfully in every respect. We thank you for the 5-stars and look forward to serving you again soon.