Review Report Review
Wrecked my Ferrari during transport

Andy Zager Submitted this review about West Coast Auto Transport Service Inc.
Review made Live: 11/1/2024 1:23:00 PM
West picked up my 2022 Ferrari Roma in FL to transport my home in GA. I booked the transport through Montway transport. And insider pick the cheapest. Unselected a middle of the pricing quote hoping for excellent service. I was wrong. They wrecked my car, didn’t tell me by lying about delays for a week, painted my car to hide the damage that they caused , left the car with my wife when I wasn’t home and hide it from her, as soon as I arrived home I immediately could smell the paint, see the damage, and the car was covered in overspray and compound. After weeks discussing the matter with West they offered my nominal compensation so I wouldn’t have a carfax , they admitted fault and turned over to their insurance company Progressive. My car has been at Ferrari l’a preferred body shop for six months waiting on parts from Italy and getting repaired. The damage is almost $40,000. Progressive has paid for most of the damage. But they have an unusual policy that West transport is to pay me their $2500 deductible. After twenty emails and calls to West, they ignore my request for the $2,500. Do not use West. They wrecked my life’s dream of a Ferrari. Rather than be honest and tell me that they wrecked the car, they added more damage with cheap bondo, terrible paint, overspray, and compound dripping and drying all over the car. I purchased an additional policy from Montway for the transport. They have been unresponsive to my request. Make your own judgement after reading my story. I’ve waited six months to write this hoping to have resolved. But no.
Shipment Details
Origin:
Stuart, Georgia 34996
Pickup:
Late
Destination:
Atlanta , Georgia 30342
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0