Review Report Review
Lied, cheated, damaged car, lied some more!

David Miller Submitted this review about US Cargo Ent.
Review made Live: 1/9/2008 9:49:00 PM
U.S.Cargo Enterprise was hired by AutoTransportersOnline to transport my vehicle from MI to AZ. The car was picked up on 11/16/07 at Lawrence, MI in almost pristine condition. Except for a few minor scratches, there was no damage. This car is a 2003 Buick Regal with 45,000 miles. When I received it, there was $1877.06 worth of damage which had been done by the transport driver.
The vehicle was to be delivered to my home according to the agreement, but on 11/19/07, at 10:00 PM, the driver offloaded it on a dark stretch of highway a mile outside of town. He called me to pick it up there. In the darkness, I was unable to observe the damage that he had done. He required a signature and the balance of $650.00 in cash to release the automobile. I signed the bill of lading in the dark. The following morning in the light of day, I observed the damage and the fine print on the document that stated I was satisfied with the condition in which the car was delivered.
I contacted Mike Pekarski at U.S.Cargo and explained the damage and the circumstances by which I was unable to see the damage until after I had signed off. His first response was to ask if I had signed the bill and then to state that they had no legal responsibility since I had done so. I also talked to a Dimitri at US Cargo, who refused to give a last name. He asked for a copy of the bill of lading, insurance estimate and pictures of the damage. I immediately provided him with all that he requested. His intentions were never to resolve the problem. The last communication I received from US Cargo stated the damage had been on the vehicle when it was picked up. That was a blatant lie and is refuted by their own bill of lading which clearly shows no damage in that area when the car was picked up.
The extensive damage to the right front and along the right side could only have been done while the transport driver was behind the wheel of the Buick. He damaged the car, deceitfully covered up the damage by dropping it off on a dark road and lied about it. Mike Pekarski perpetuated the scam by continuing to cover for the driver and lying about the damage for which his company is responsible.
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Pekarski
Quote or Order Cost:
$845

Car Condition
  • Vehicle was damaged