As a military person, we got relocated and wanted to ship our SUV. We got a quote from Michael Rhine @ 775-537-3972 who assured us that they have a driver and will be able to pick it up on March 27 2015. On the 30th we still haven’t gotten any info, nor were our vehicle pick up. We called Dustin @ 760-985-7196 the supervisor according to Michael as there’s nothing he can do once the quote was placed. Mark you he didn’t have any issue collecting my down deposit of $225. After numerous call and cursing at Dustin, he’s like “ oh don’t cancel because it’s in processing and if you cancel now you can’t get a driver”. I ask for the driver info and #, Dustin said he can’t give it to me because if he does, I would have to work with the driver directly rather than them… THEY ARE SCAMMERS… I CANCELLED and call to get an update on my refund, he mention that the email will get to accounting in 3-days and DEPENDING on the situation they MIGHT BE ABLE to issue a REFUND……. THIS HAS BEEN THE WORST EXPERIENCE EVER!!.. And we have shipped our vehicles numerous times across states boarders and NEVER RAN INTO A FRAUD/ SCAN COMPANY LIKE THIS….. PLEASE DO NOT USE THEM…. DO NOT!! DON’T SIGN ANYTHING NOR GIVE THEM YOUR CREDIT CARD INFO. WE ARE FILIING A CLAIM WITH OUR BANK TO SEE IF WE CAN RETIEVE THAT DEPOSIT, as services WERE NOT PROVIDED AND THEIR CONTACT IS NOT VALID DUE TO THE DATES PROVIDED… So this is a breech in CONTACT WHICH MAKES IT INVALID AND CANNOT STAND UP IN COURT!!...
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Montana
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#1792
Quote or Order Cost:
$902
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