Review Report Review
Better than even I expected

Brandy Capozello Submitted this review about Specialty Mobile Systems
Review made Live: 7/20/2004 4:10:00 PM
My husband and I searched throughout the web for a good reliable service to transport his 'baby', a '69 Camaro, from PA to southern TX. I had used another company a few months prior to transport my own little classic, but this website ironically has it as one of the worst companies (though I had no complaints), but hubby was adamant to have his car brought to him by a sterling company.

The staff was patient, understanding, funny, and adaptable. When our first scheduled pickup had to be cancelled due to last-minute problems with the car, they hit the ground running to arrange to have the car delivered ASAP since I had a giant 200-pound 'toddler' throwing a tantrum for his car. We even agreed to meet the truck halfway and arranged for the truck to deliver the car at the nearest 'big city', San Antonio.

The trucking company that delivered the truck had the car off-loaded and ready when we finally met, but to be honest, this would take about a quester to a half star off my review, since we understandably had to travel 5 hours to reach San Antonio, and drive another 5 hours back home with an unfamiliar car - not that hubby complained! and had to guess as to when the car would be delivered, plus our bill wasn't lowered even a bit (but we also understand that, just being nitpicking). The driver of the trailer even chatted with my over-thrilled husband about the car, walked us around the car and even made sure the car started and made it to the adjacent gas station to ensure that we wouldn't be stranded (plus he was a sweetheart to boot).

Would we use this company again? Most definitely. We've already told them to pencil us in within the next 2-3 years when we hope to relocate back to the eastern seaboard and have our two classic cars transported by them.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Not Provided
Destination State:
Texas
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$1000