Company Response Review Report Review
review

PC Submitted this review about Shore Auto Transport LLC
Review made Live: 9/6/2014 9:31:00 PM
Let me state the fact, and you can be the judge on the review of Shore auto Transport.

The initial quote was $850 , it was increased to $1000, and again finally to $1150. I was under time pressure to have my vehicle transported to another state (CA -> MN) where I had a contract job, so I bit the bullet for the price increase, but 2 price increases seem a bit too much.

The auto transporter said they would pick up my vehicle on the 18th, but on the 16th they called me saying they would pick up my vehicle in 30 minutes. For me, picking up my vehicle 2 days early was fine, but I needed my vehicle to be delivered to MN on exactly the date I wanted since I was flying to MN from CA to check into my new apartment on the 25th, if they delivered my vehicle too early, no one would be in MN to receive my car, if they delivered it too late, I would not have my car to use the next day. I got the driver's phone number when he picked up my car, and emphasized the punctuality for the delivery of my car, he said he would wait for me in MN if he was there early. Upon arrival in MSP airport, I called the driver, and he delivered my car to my new apartment right on time, which is very important to me.
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
Minnesota
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Paul Cheng
Quote or Order Cost:
$1150

Company Response
Nathan Rudy from Shore Auto Transport LLC Submitted this response.
Response Date: 9/11/2014 1:07:00 PM
PC must be mistaken, his total price to ship his vehicle was $1050 NOT $1150, and while it WAS increased from the original price it was only a $50 increase due to his scheduling, as he insisted his vehicle be delivered ONLY ON A SPECIFIC date since he was flying into the city and NEEDED the vehicle delivered at the moment he arrived; which it WAS. Paul should review HIS notes before posting a review. Paul should also recall that he was initially quoted $575 from a DIFFERENT broker, who shall remain nameless, and what we did was pick up the pieces from THAT mess a week later to get his vehicle picked up and delivered RIGHT ON TIME.