Company Response Review Report Review
pick-up& delivery

Diana Submitted this review about Ship a Car Direct
Review made Live: 3/22/2015 12:15:00 PM
The bad thing about this review is I had to be calling almost everyday to find out what was going on only to be told they did not have a driver assigned yet even on the day originally scheduled for pickup. The very next day when I was panicking I called to have my ticket removed Emily called and told me she had a driver who was 15 minutes away. Even though this type of operation is unacceptable the driver turned out to be very nice and he did a great job in securing my car until delivery. If I could use him again without going through the company I used I will, the company is McCoy Trucking, great service, great driver, very personable.
Shipment Details
Origin State:
Indiana
Pickup:
Late
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
415613-LT
Quote or Order Cost:
$725

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/23/2015 9:56:00 PM
Thanks for your feedback, Diana. Sorry that you were unhappy with how long it took to find such a great company, but when you only use the best (like we do) it does take a little bit longer, and as you see, the end result is getting someone like McCoy. Yes, they are great, as are the other carriers that we use.