Company Response Review Report Review
Damaged Car

Steve Johnson Submitted this review about Reindeer Auto Relocation
Review made Live: 9/27/2024 2:18:00 AM
Although the car arrived on time the car was damaged during transport. I submitted a claim. After 7 weeks and repeated communications they are unwilling to pay the $1500 claim.
Shipment Details
Origin:
idaho falls, Idaho 83427
Pickup:
On Time
Destination:
Richmond, Kentucky 40475
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1430920
Quote or Order Cost:
$1400

Car Condition
  • Vehicle was damaged
Company Response
Jessica Clark from Reindeer Auto Relocation Submitted this response.
Response Date: 9/29/2024 5:19:00 PM
Hello, Mark. We understand your disappointment in the outcome of your claim for your 2015 Scion iQ we transported for you from Iona, ID to Richmond, KY. All details as to the determination in your claim have been sent previously, but if you have any questions, or would like to discuss this with me directly, please call me at 317-299-1709. Thank you.