Review Report Review
Damaged Underside Front Bumper

Disatisfied Submitted this review about Raber's Auto Transport
Review made Live: 5/20/2015 3:04:00 PM
If you chose to go with this company make sure that you are there in person to check your vehicle, but I would say use another reputable auto shipping company. You know your vehicle best and if it has any scratches or damages to it. I was out of the country and had my car shipped to a family home but unfortunately my family member didn't check the car thoroughly and couldn't have known that the underside of my front bumper was totally damaged and had the paint totally gorged off in chunks. Fyi, on the release sheet it was noted that I had minor scratches on my front bumper and not the underside of the front bumper, but Leo the owner and driver still insisted that it was the same damage. When I even showed him before and after pictures he just said that the angle of the before pictures I took didn't show the correct angle therefore it was not his problem. Mind you how would I have known to take pictures of the underside of the front bumper. To me that's totally ridiculous and absurd. This guy Leo blatantly dismissed my claims and said that the damages were already there as noted on the release form. Again, on the release form the pick-up guy marks off the external front bumper and not the underside of it. I can not in my honest opinion recommend this company to any customer because they will refuse to work with you on damage claims. Totally dishonest company if you ask me, and I should have just driven my car down instead as there is over $500 worth of damages to my car. This was my first car shipping experience, and it will sour me for a long time having used Raber's Auto Transport services.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Leo
Quote or Order Cost:
$1100

Car Condition
  • Vehicle was damaged