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Horrible Service

Joe Byrne Submitted this review about PDQ Auto Movers Inc.
Review made Live: 4/24/2008 5:53:00 PM
Everything about this deal was bad. Missy promised me a 4 day delivery and that the driver would call before picking the vehicle up and 24 hours before delivery. I was never called by the driver. After 5 days I began calling and sending e-mails. Missy did not return calls for several days then gave me the number of the dispatch for the company she used--Pegoli Transport. The dispatch was no help. When I told him Missy had guaranteed a 4 day delivery he laughed and said "she should not have done that". He could not tell me when the car would arrive and simply said don't worry about it we will get it there as soon as we can. It has now been 10 days and when I called them they said they are in a different city about 30 miles away with my car unloaded in a vacant lot and if I want it today I have to come get it. I have called Missy and her secondary contact every day several times a day and sent them e-mails. They do not return my calls. In my opinion these people are unprofessional and I would not recommend them to anyone.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
15285
Quote or Order Cost:
$755