Company Response Review Report Review
BEWARE!!! DO NOT USE THIS COMPANY!!!!

Scott Hendrix Submitted this review about Official Auto Transport
Review made Live: 7/3/2007 4:54:00 PM
These guys had not found me a truck in 4 days and the guy Devon would NOT call when he said he would and his Attitude Sucked. So, I did a little homework and found other bad reviews about this company, so I started to find another company to pick up my vehicle.
I spoke with a lady Ann who seemed to be trying a LOT harder than the Flunky Devon, and I gave her a half a day to find a truck .....if not I would be going w/ another company, which I did. And then after I canceled.... the guy Devon (whom I hadnt spoken with in days) called and said he had me a truck and I told him that I had been dealing with Ann and had told her to cancel my order.

NOW They say they Wont give me back my Deposit of $125....

So, I basically paid them $125 for NOTHING.


RIP OFF COMPANY!!!!!

BEWARE!!!!!!!!
BEWARE!!!!!!!!!!!
Shipment Details
Origin State:
Mississippi
Pickup:
Never
Destination State:
South Carolina
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
24355
Quote or Order Cost:
$375

Company Response
Andy Newton from Official Auto Transport Submitted this response.
Response Date: 8/31/2007 7:19:00 PM
Sometimes things are beyond our control. We had a driver ready to pick up Scott's car and unfortunately the truck broke down. We did refund the customer so we did not "rip him off" as he so eloquently put it. We apologized to the customer for the inconvenience and canceled his order.