Review Report Review
Like working with family

LLJamison Submitted this review about New World Auto Transport
Review made Live: 3/25/2011 1:29:00 AM
Being a first time auto shipper is obviously nerve wrecking. It's safe to say you are taking a risk, but all my fears and anxiety faded away when my mother and I stumbled upon local family owned and operated company in Houston, New World Auto Transport and Steve Wells. For starters he was readily available after business hours on a Friday evening and quickly quoted me with a price that was fair and for the most part average, not the cheapest, but by no means the most expensive. Let's be honest, paying the least amount does not always get the job done these days, the right way anyway, and my request was VERY last minute. Steve couldn't have been more accomodating, always reliable and reachable for day to day if not hour to hour updates. After my vehicle was picked up I received several personal calls from him and the driver that was transporting my car that kept me at ease and posted as to when my vehicle would be arriving. I ended up getting it a day EARLY! Needless to say, I was ecstatic. It gets better...unfortunately just before I moved I had a little accident with my rear bumper. I'm not the best parallel parker and I backed into a fire hydrant. Not a major booboo but the bumper did suffer some damage. I was going to have it looked at as soon as the car arrived in California, but to my surprise when the car got to me it was FIXED! The third party company that Steve has trusted and used many a time from Texas to California kindly popped my busted bumper back into place and it looks fantastic! All I can say about this phenomenal company is they go above and beyond your expectations and go out of their way with friendly effort to make you feel comfortable while your vehicle is out of your possession. WAY TO GO NEW WORLD AUTO TRANSPORT and THANKS STEVE!
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6458-ru
Quote or Order Cost:
$695