Jane
Submitted this review about New Way Moving Services Review made Live: 4/27/2009 3:46:00 PM
I cancelled my dealings with New Way because of their terrible customer service. Rachel, one of the supervisors, yelled at me as well as hung up on me twice because she said she can't "handle the stress of finding a carrier for our car". If I am not mistaken....thats her job. If she can't handle the stress she needs to quit and find a less stressful job! She told me to just "find another company to work with" and thats just what we did. So Rachel thanks for the great advice, we found another company and are satisfied with their work! New ways really needs to look into hiring friendly, more knowledgable people who can handle "stress".
Shipment Details
Origin State:
Utah
Pickup:
Never
Destination State:
North Carolina
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
439936
Quote or Order Cost:
$799
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