Company Response Review Report Review
Total Fraud. 1 to 4 day pickup guarantee turned into 12 days with a $400 upcharge.

Jason Submitted this review about Montway Auto Transport
Review made Live: 1/24/2018 8:55:00 PM
Hopefully you read this before you book. I needed a vehicle picked up at auction quickly to avoid storage fees, so I booked with Montway because they guaranteed a 1 to 4 day pickup window. After waiting 7 Days, they call and say that they can pick it up in another 5 days. (12 days total) but to get it picked up they would have to charge me an additional $400 on top of the $1380 original charge. So now I have to book through another company and pay $800 in storage fees to the auction house. Stay away they are a total scam.
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
Maryland
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
539603
Quote or Order Cost:
$1680

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 1/25/2018 10:51:00 PM
We appreciate you leaving us your feedback, Jason. We take your feedback very seriously and apologize for the inconvenience. Please send us an email to feedback@montway.com so that we can take a look at what happened.