Miriam
Submitted this review about Montway Auto Transport Review made Live: 10/12/2015 11:34:00 AM
Except for the lack of communication with the trucker himself (which was part of the service) the company and customer service worked very well. All information was up front, honest and not exaggerated. Only issue I encountered was that I was given the trucker's name, phone and email address. Tried many times to contact him but never got a response from him until he was several hours away from my delivery point. Would have preferred 24-hour notice to make arrangements. On the flip side of the coin, when my car did arrive, the trucker personally delivered it straight to my front door so I would not have to meet them part way to pick it up. So, it's a wash :D
Overall, it was next to an excellent experience and I would use this company again.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
225258
Quote or Order Cost:
$1200
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