Company Response
Letty Pena from
Monstar Auto Transport Submitted this response.
Response Date: 2/20/2013 12:14:00 PM
Matthew, please submit a honest review. No, you did not get your deposit back, this part is true. We assigned your vehicle to a driver and when we called the pick up party, they said they were not selling the vehicle to you after all because they never heard back from you. So I'm sorry if you're upset because you did not get your deposit back, but the contract clearly states that once the vehicle is dispatched and assigned to a carrier, deposit is non-refundable. By the way, I'm so glad I didn't take your offer to...get to know you better... after my friend showed you a picture of me..I could never date someone who does not know how to be honest. Are there any good single men out there?! Geeeesh.