Company Response Review Report Review
shipping gone bad

Barry Submitted this review about Magic Carpet Auto Transport
Review made Live: 4/3/2013 12:24:00 AM
When things go right even a cheap company looks great. It's when there is a problem that you hope you hired a company to come to your rescue. Red Carpet is NOT that company. After I paid my money contact was brief. When my car was not delivered as promised Red Carpet was not there for me. No one called me to say what went wrong. Even from the first day I asked RED CARPET for the transport drivers phone number, that never happened. My advice is find a shipper who actually ships cars not one who takes your money makes a phone call and you now deal with a third party. Good luck on your shipping if you pick Red Carpet be prepared to Pray for a lucky on time delivery
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
North Carolina
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1000493
Quote or Order Cost:
$825

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 4/3/2013 5:12:00 PM
Barry not sure what to say about your comments , and you might have the wrong company as we are magic carpet auto transport and not red carpet . When we spoke to your son when delivered he was very happy with everything and not sure what went wrong . Your price never changed and the carrier meet your son after 6pm as requested , no damage to the car and delivered as requested . Thanks Casey J