Company Response Review Report Review
NEVER USE THIS COMPANY

Heather Submitted this review about Magic Car Transport LLC
Review made Live: 10/7/2013 5:10:00 PM
My husband called this company to get a quote. Well you get what you pay for. He quoted us a price that was to good to be true, so my husband agreed to go with his company. Once he agreed Anthony started changing the price saying that well he could not promise a pick up date with the price he quoted. In saying that my husband cancelled his service. Anthony already had my husbands credit card and in saying that has attempted to charge our card. We contacted american express to dispute the charge and thought we had it resolve to find out once more he charge our card again $145.00 so now we have disputed it again and put a block on our card. This is crazy. He has tried to charge for a service he never provided. Not only was he rude but very unprofessional. When my husband spoke to him and asked him to remove his car from the board so another company could post his car to be shipped he refused.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Virginia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1491
Quote or Order Cost:
$720

Company Response
Richard H. from Magic Car Transport LLC Submitted this response.
Response Date: 10/9/2013 10:53:00 AM
Heather you did not mention in your review that we provided you with three different prices to move your car, and you chose the least expensive, it was explained to you that the price that you were choosing was the cheapest, so your car was last in line, since there were other cars paying more to drivers. This was all explained to you at the beginning, but you still chose the least expensive way, that usually takes longer to pick up the vehicle. And your deposit has already been refunded in full.......Richard