Do not give this company your credit card number
SAyala
Submitted this review about
Magic Car Transport LLC
Review made Live: 9/23/2013 1:05:00 PM
Magic Car Transport pulled my original review from this site - saying that I was never their customer, so I'm including proof in this review that I was indeed their customer.
They were supposed to refund my deposit back on 7/26/13, but instead charged my account again (2) times. They finally refunded the original deposit from 7/9/13, a day ago (please note that this refund was to occur 24 - 48 hours after 7/26/13), but they have not refunded the additional (2) unauthorized charges to my account - they charged $260 on 9/5, then $260 again on 9/6. They still owe me a credit of $520.
09/06/13 09/06/13 MAGIC CAR TRANSPORT 3059498940 FL
$260.00
09/05/13 09/05/13 MAGIC CAR TRANSPORT 3059498940 FL
$260.00
J u l 0 9 M a g ic C a r T ra n s a p o r t L 2 3 9 4 7 14 3 5 7 F l $2 6 5 .0 0
- - - Forwarded Message - - -From: Magic Car Transport
To: Sattie Ayala
Sent: Friday, July 26, 2013 7:17 AM
Subject: Order # 1500 has been cancelled
Hello Sattie Ayala,
Your Order # 1500 has been cancelled as requested. We sincerely apologize that we were not able to move your vehicle. Please do not hesitate to contact us if you have any further questions.
**Please allow 7 to 10 days from the day of cancellation email to receive your refund. Take in mind that you signed a contract that clearly states that you waive the right to dispute your deposit. If you do a chargeback/dispute within the 7 to 10 days from your cancellation date you will automatically lose your deposit.
Sincerely,
Anthony N.
Magic Car Transport
Phone: (305) 949-8940
Agent: (888) 543-1042
Fax: (305) 468-6486
Email: dispatch@magiccartransport.com
Company Response
Richard H. from
Magic Car Transport LLC Submitted this response.
Response Date: 9/24/2013 8:38:00 AM
Mam you know that all your money has been refunded to you in full