Review Report Review
Horrible attitudes once you sign contract

Jennifer Mendez Nunez Submitted this review about Liberty Moving Group
Review made Live: 9/28/2021 8:46:00 AM
Price rose from $3060 to $5605. We called a week later worried about of stuff Tammy right out said they’re allowed to hold for 30 days by law. So it’s been 1 week already and now it could be another 3?! Contacted bbb to retrieve my items as there was zero commitment by any rep or supervisor other than it’ll be 2-3 more days each time we called. They got worried once I stated mine and my daughter supply of medicine was in that load and we were running out at our new home without our personal items. Such a terrifying defeating experience when you loss confidence in reassuring your kids that yes they will see their bed again. I had to fight for compensation for having to buy items for my children and I to live off of (air mattress, new pots/pans, new school supplies. Etc) while waiting almost 20 days since pick up. They were tough!! I got a measly $295 discount for my inconvenience. Don’t let me start on delivery. BUYER BEWARE
Shipment Details
Origin:
Philadelphia, Pennsylvania 19150
Pickup:
Late
Destination:
Wylie, Texas 75098
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$3060 reference R8264829
Quote or Order Cost:
$5605