Review Report Review
THIS COMPANY DID NOT PAY FOR DAMAGES CREATED THROUGH THEIR TRANSPORT

Zheila Holloway Submitted this review about Lamb Enterprises
Review made Live: 4/9/2014 5:29:00 PM
I purchased a new 2014 Porsche Cayenne SUV from JFR & Associates, Inc. in Colorado. Lamb Transports (Lamb) was hired and paid to ship the Porsche from JFRs Colorado dealership to California. Lamb retained Infinite Transportation Solutions, Inc. (ITS), as a subcontractor, to deliver the Porsche. ITS damaged both the front bumper and side door of the Porsche during transport and acknowledged such damaged in its condition report (a copy of which can be provided). The vehicle was delivered on July 31, 2013. After my husband notified Lamb and ITS of the damage, ITS requested 3 estimates before agreeing to pay for damages. My husband complied with such request and ITS agreed to have European Collision Center conduct the necessary repairs. The European Collision Center cost ran at $2,746.64 plus $247.95 for an Enterprise Car Rental equaling a total fee of $2,994.59. At the time, Mr. Rapp (the owner of ITS) indicated that he would only complete the reimbursement process upon evidence of receipt of payment of such fees directly by my husband. Accordingly, my husband had no choice but to pay European Collision Center and Enterprise Car Rental directly out of pocket for the $2,994.59. Confirmation of payment was emailed to Mr. Rapp on October 27, 2013. Although multiple calls, texts and emails have been sent to Mr. Rapp and Lamb Transport, Mr. Rapp and Lamb Transport have failed to make payment on behalf of ITS. A formal demand letter was sent to both parties on December 6, 2013 which was also ignored. Since Lamb hired ITS to deliver my vehicle, Lamb should be responsible for repayment of the damage caused since they subcontracted to Mr. Rapp's company. My research has shown that Mr. Rapp has felony charges related to insurance fraud and grand theft auto on his record. If Lamb was negligent enough to hire such a company as a subcontractor without my consent, they should be responsible for payment of the damages created by such company. So far Lamb has refused to pay for any of the damages to my vehicle.
Shipment Details
Origin State:
Colorado
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Gretchen Lamb
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was damaged