Company Response Review Report Review
taurus transport

ricky Submitted this review about IQ Transport
Review made Live: 4/21/2011 10:56:00 PM
I had an unreliable company booked for a few weeks when I cancelled that order and went with IQ. There are brokers who put you on a "load board" and that is all. Others have some contacts and can make things happen. Scott is one of the former types and did not really seem interested in getting the car picked up. As time went on he suggested it would take more money or the destination could be changed to Ft. Worth or Dallas (330 to 400) miles from me. After several weeks I had to cancel the order and sign with another company to get the car moving.
Shipment Details
Origin State:
Massachusetts
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
philips
Quote or Order Cost:
$750

Company Response
Scott Ayres from IQ Transport Submitted this response.
Response Date: 4/22/2011 10:58:00 AM
Let's be real clear here this car was not going to Dallas. It was going to a very small town out in no man's land. After a week of looking I adviced him that I could not find a carrier that would stop in Big Spring and could he meet in Ft. Worth or have us drop it with someone in Ft. Worth. For nearly 3-4 weeks I waited for an address from him to drop it off in the DFW area and he kept telling me he'd get back with me and never got me a place to take it. I told him from day one Big Spring was a long shot to get a carrier on it. He knew that going into the order.