We never used any other companies to do our job; maybe that was our local truck small towing truck under the name of Geo Express, Inc. i am sure its a miss understanding only; we never threatened to leave vehicles behind, and i am sure that you wanted him to wait for you and he couldn't wait that's all, sometimes its just a misunderstanding only and for future please for all of my customers any issue call the office and will solve everything and will take care of any issues, we want our customers to be happy and we really care about them, sometimes its too much information for the driver since he deal with at least 7 cars. and we have to excuse them as we want people to excuse us when we forget to do something as a humans. and about the payment you made no common sense saying you have no cash ready for a truck scheduled to be there delivering your car. u know your car been picked up and about to arrive there, as an adult you should have money ready just to save your time running to an close by banks.