Jeff
Submitted this review about Flow Express Review made Live: 2/10/2012 2:11:00 PM
I had never transported my car before, but had read all of the horror stories. I must say it took me some time to make a decision to put my car on a transport truck and watch a complete stranger drive away with it.
I had decided over a weekend and found that most of these companies didn't answer on the weekends and many who did were high pressure. When I called Flow Express, I was able to get to an agent that was not high pressure at all, but in fact, told me to take my time and be sure to be comfortable with the company I chose. Jacqueline educated me very well with how auto transport works. There was nothing she told me that I didn't find to be true.
Bottom line, the entire experience with Flow Express was excellent from beginning to end. I've received my vehicle within the window of time I had been advised by my agent and found this experience to be very smooth. Communications with Marlon (the driver) and Flow Express were excellent as well.
I would recommend this company to anyone who may be a little nervous about transporting their automobile for the first time or any time for that matter. I found Jacqueline to be very knowledgable about her industry. Thanks to Flow Express for an excellent transport experience. If I ever need to transport again, I know who to call.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Kentucky
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
248248
Quote or Order Cost:
$1100
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