Avoid at all cost! Read the comments, this is the WORST to deal with. I am still waiting for my car after a MONTH! They always has a fake excuse. I also got charge THOUSANDS of dollars on certain fees that they had NEVER provided explanations on the

We moved from WA to TX almost a year ago. I went with a different company requesting to have a F250 shipped inside a carrier. I gave 4 weeks notice and was promised they would have a driver within that time. I was getting a bit nervous when I was tol

My service experience with Fidelity Auto Shipping as the broker and Transpex, Inc as the carrier was exceptional in every way. Priscilla, the woman I dealt with before contracting with Fidelity Shipping, was very attentive to my many questions and a

Took almost 8 weeks to get my car from Michigan to California. Paid them in advance so they just kept my car in storage without shipping it. I was promised 10 -16 days max for the transport. They talk big but can't deliver. They owe me a refund for

I had the pleasure to work with Odalys and fidelity autoshipping, they are absolutelly amazing she was really gently with me and my shipping was outstanding. Great company keep the good work coming

they took my money very efficiantly, and that was the last thing they did, they promissed 3-5 business days, its now been 2 weeks and the car hasnt left canada yet. they are not taking my calls, and no one returns my calls.

Arranged for a shipment back in July for transport of my camper van from Canada to the US. I paid in full around 7/27 as a wire transfer. I had to put the van in the repair shop to address some issues with what I believed was the fuel pump. I was cal

I will never use them again simply because they have no integrity. I contacted a few transporters and my last two options came up between them and another company. Sherry got me in by telling me that the other company is good at telling you one price

company quoted a price to transport my vehicle within a designated time frame and was unable to find anyone to do the job then charged my credit card $145

Unethical and illegal practices, double-charging clients to get car released. We're now having to complaint to consumer affairs. Go somewhere else!! We paid $3,675 to freight our vehicle to Hawaii. After repeated delays, we couldn't get our car back

FIDELITY AUTO TAKES your money up front. Then lies to u and tells u 2-3 weeks. After 5 weeks of callin Barb or Kim in dispatch they never answer phone just send u txt working on.. Never got my car.. Had to hire someone else that delivered in 5 days.

If I could give less than 1 Star to their service, I would. These people are the most unprofessional, Irresponsible, and inept providers in the entire United States I can find. I learned my lesson the hard way by choosing your service. Don't waste

Hi All Please don't waste your time by going through this company as they are not trustworthy and they will fake up everything they can before they get your order.. They promised something and they deliver something .. once they get your money then

Do not use this company. Took weeks to pick up my vehicle when promised earlier dates. Gave a quote and then once the vehicle is in their possession hold it hostage to charge you more (even though you have in email correspondence from them stating

Sherry, Kim, and Eddy are by far the MOST AMAZING Import service providers!!! Completely dedicated to their work and they love what they do. I had a tricky import from Canada to the USA. They provided me with excellent, and honest communication. The

Sherry went above and beyond customer service in helping me with the shipment of my father’s vehicle. While not of value monetarily , it meant a great deal to me as we purchased it for him as a gift in 1986. Sherry communicated with me over a holid

Best experience (Ever), Sherry was polite, understanding, an always kept me inform, it was a pleasure working with Sherry, you should be proud to have her on your team, I know I would, Because of Sherry, i will use Fidelity Auto again. Thank you, Du

DO NOT USE THEM DO NOT USE THEM THEY ARE LIARS AND CROOKS. THEY PROMISED TO PICK UP MY VEHICLE BY A CERTAIN DAY BUT DIDN'T. SO WHEN I CANCELED THE ORDER THEY CHARGED ME 80.00 OF MY 145.00 DEPOSIT. AGAIN THEY ARE CROOKS TRYING TO GET YOUR DEPOSIT AND

worst customer service ever , not one person can tell the truth , over a month to get my car from Toronto to Florida . Still waiting and they can't tell me where it is . This is the worst company ever , i would not let my worst enemy ship with this c

I had the pleasure of working with Sherry P. with Fidelity on obtaining a vehicle from Canada to Florida and she was amazing! She was always available and returned emails and calls promptly. Nowadays finding anyone with strong ethic and great custome

Sherry is always ready, willing, and able to facilitate the highest quality customer service my company demands. It is always a pleasure conversing with Sherry knowing that she'll handle the hard-work with efficiency and diligence.

An overall good experience. Sherry made it very easy. She worked with me on the pick up and drop off locations to give me the least amount of inconvenience. No trouble at either end. Great job.