Company Response Review Report Review
CHEATED OUT OF MONEY

DAN Submitted this review about Fairway Auto Transport Inc.
Review made Live: 7/15/2010 2:47:00 PM
ON 6-14-10 I ENTERED INTO A CONTRACT WITH FAIRWAY AUTO TRANSPORT TO SHIP MY AUTO FROM TEXAS TO WIS. THE CONTRACT PRICE WAS $520. FIRST AVAILABLE DATE FOR PICK UP WAS 6-17-10. CAR WAS PICKED UP ON 6-23-10 (7 DAYS FROM FIRST AVAILABLE DATE OF THE 17TH). CAR WAS DILIVERED TO ME ON THE 26TH OF JUNE. WHEN CAR WAS DILIVERED I WAS GIVEN A BILL FROM THE DRIVER OF $495. NOW I TRIED TO EXPLAIN TO THE DRIVER THAT I NOT ONLY HAVE ALREADY GIVEN JONATHON A $165 DEPOSIT I AM SUPPOSED TO GET A $50 CREDIT UPON DILIVERY. NOW LETS DO SIMPLE MATH HERE....ORIGINAL CONTRACT PRICE..$520 MINUS $165 DOWN PAYMENT...MINUS $50 CREDIT DUE ON DILIVERY, SHOULD LEAVE A BAL. ON DILIVERY OF $305.... NOT $495. WHEN I CONTACTED JONHATHON I WAS TOLD THAT QUOTE, " I DONT KNOW WHAT TO TELL YOU, CALL THE OFFICE ON MONDAY AND TALK TO BOOK KEEPING". I WAS TOLD IF I DONT PAY THE $495 THE CAR WOULD NOT STAY. SO I PAID THE RANSOME. WELL AFTER 7 CALLS AND 3 DAYS LATER I USED MY WIFES PHONE TO GET THROUGH, (THEY DID NOT KNOW THAT NUMBER) I WAS TOLD BY JONATHON THAT THERE WAS A $150 EARLY PICK UP CHARGE. I SAID THAT CAR WAS NOT PICKED UP IN THE 3 TO 5 DAY EARLY PICK UP WINDOW SO HOW CAN YOU CHARGE ME FOR THAT. IT WAS NOT PICKED UP UNTILL THE 7TH DAY. AGAIN I WAS TOLD QUOTE "I DONT KNOW WHAT TO TELL YOU". WELL I KNOW WHAT TO TELL HIM. I HAVE FILED A COMPLAINT WITH THE FLA. BBB ( #48500-310C0-F6445-3B5AD-CBCD1-7ED39-F6) AND I WILL ALSO BE FILLING A COMPLAINT WITH THE ATTORNEY GENERAL'S OFFICE. THEY DID NOTHING SHORT OF LIE TO ME, CHEAT ME, AND STOLD $190 FROM ME AND BELIEVE ME ONE WAY OR THE OTHER I WILL GET IT BACK.
DO YOURSELF A BIG BIG FAVOR AND STAY AS FAR AWAY FROM THIS CO. AS POSSABLE. THEY DO NOT CARE WHO THEY CHEAT OR STEAL FROM.
I HAVE GIVEN JONATHON A NUMBER OF CHANCES TO SETTLE THIS BUT HE HAS CHOSEN TO PRETEND IT NEVER HAPPENED. NOTHING I HAVE SAID HERE IS UNTRUE. I HAVE ALL MY PAPERWORK TO PROVE EVERYTHING I HAVE STATED.
JONATHON WOULD YOU LIKE TO POST MY CONTRACT ON HERE WITH THE DATES AND TELL ME IM WRONG?
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Wisconsin
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#1544
Quote or Order Cost:
$660

Company Response
jonathan from Fairway Auto Transport Inc. Submitted this response.
Response Date: 7/16/2010 2:49:00 PM
the original pickup date according to the contract was 6/18, the car was picked up by Mapletree Transport on 6/23 and delivered on 6/26, this constituted a 4-5 day pickup at a contract price of $150.00 additional, so every step of the way the customer does not tell the truth. He also does not indicate here that the car was a 55 chev belair and when i told him that i would need a little more money, he said go ahead. I guess that he has nothing better to do with his life ?????????????? What kind of chance is he giving he is not due the money. Unfortunately he even lied to the BBB, no one held his car hostage, the trucker was instructed to collect an amount and that is what he did.