Shilpa
Submitted this review about Ebro Review made Live: 6/3/2014 11:58:00 PM
So this was the carrier that my car-shipping company assigned to me. I was wary because most of these companies have such varied reviews, but my car-shipping company (AmeriFreight) has a policy of only going with the best, so my fingers were crossed. These guys FAR surpassed my expectations, I'm still sitting here in pleasant shock and writing this review only because I think they deserve kudos for their awesomeness. From the first time I contacted dispatch to the all of my dealings with the driver (George), I have to say that they were nothing but pleasant, polite, and very very communicative. They picked my car up on time and delivered it from PA to CA in 5-days!! I received the car in appropriate condition, with mileage and gas all as when they picked it up. The cost I have listed is my total cost including AmeriFreight's fees. Next time I have to ship my car, I might go to these guys directly and cut-out the middleman altogether because they were so awesome.
I read the other user reviews that complain about the drivers not meeting them in the residential areas. I agree this was one annoyance about the whole thing (my parents had to use our local Walmart that was 5-miles away and on the drop-off end it was the same), but overall to me give how smooth the rest of it was, I'm not going to complain too much about this inconvenience (even though I will say that they should advertise this better- they advertise as door-to-door, and if they can't do that, they shouldn't say they will)
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Ray Terry
Quote or Order Cost:
$1215
Car Condition
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