Company Response Review Report Review
Wish I had read this site before I chose the carrier

PA to TX Submitted this review about Countrywide Auto Transport(CA)
Review made Live: 4/9/2007 12:35:00 PM
My experience with Countrywide was terrible. My car was picked up almost 10 days after the first available pickup date. I had to leave the car with a neighbor because I needed to leave to close on my new home. The game with Countrywide is that they try to low-ball your car transport with all the carriers. Only after I pestered them for a good week did they increase the price they paid to the carrier to haul my car. Once they increased the price, the car was picked up within a few days.

The carrier was great and had no affiliation with Countrywide. Countrywide's customer service stinks. They'll tell you they'll call you back before the end of the day...you'll never hear from them. You'll call them back...they won't answer. It's the same game day after day. I almost pulled out of the deal, but didn't want to go through this experience with another broker.

My advice - find another REPUTABLE broker.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Al
Quote or Order Cost:
$595

Company Response
cwat from Countrywide Auto Transport(CA) Submitted this response.
Response Date: 12/20/2007 10:23:00 AM
WE ARE AMERICA'S #1 RATED BROKER AT 100% RATING WITH WELL OVER 600 RATINGS WITHIN OUR CARRIER NETWORK.WE ARE THE ONLY COMPANY THAT EXPENDS OUT OF COMPANY POCKET TO GET OUR CUSTOMER'S CARS MOVING ANY OTHER BROKER WOULD CANCEL ORDER AND CHARGE YOU A CANCELLATION FEE.THIS CUSTOMER RECEIVED CAR IN GOOD CONDITION AND OUR TIME FRAMES WERE ALL WITHIN OUR MOST HONEST TERMS OF SERVICE.