Company Response
Cosmos Auto Inc from
Cosmos Auto Inc. Submitted this response.
Response Date: 1/16/2008 3:42:00 PM
Because the customer is overseas I beleive he thought he could mislead us on the information he gave us on the vehicle. Until we received the order he never told us that this was a SALVAGE VEHICLE at a salvage auction. When we received the order we confronted him about it, especially him mentioning that the vehicle runs when very, very few do from Salvage auctions. We should have cancelled the order at that point but we did tell him that it would be dificult to get it picked up from a salvage auction.
We should have cancelled his order when we received it and found out that he had lied to us, we will take blame for that but we most likely would not have quoted him at all had we known the vehicle was at a SALVAGE auction, at least not as an operable vehicle.