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Bad customer service and scammer

paul phan Submitted this review about Classic Auto Express LLC
Review made Live: 7/19/2010 11:13:00 PM
I will not use nor refer this company to anyone because they have not customer services what so ever and also does not respond to email at all. I have sent 3-4 email to ask question about $50 rebate but NEVER once anyone reply back so till now I still don't know how do I go about getting the rebate.

As for the service about shipping the car to NJ I was quote $900 online so I went book and have to deposit $230 then got the phone call next day and get the offer saying if I want them to come pick up the car tomorrow I would have to pay extra $150 more for this service because the quote from internet do not guarantee car will be pick up for 7-10 working days. So at time I feel like being rip off already but I before have a choices but to go with the flow and paid $150 more. After that I didn't get any till 3-4 days later at that time I was so pissed off and wanted to cancel this whole deal but they said then I will lose the deposit $230 if I do so. Any DON'T USE THEM THIS IS A SCAM... BS COMPANY...
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
New Jersey
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
547383
Quote or Order Cost:
$1200