Review Report Review
Our car was picked up the exact day we wanted

Pamela H Submitted this review about CD Auto Transport
Review made Live: 6/12/2012 8:50:00 AM
Safe-Direct was our broker (organizes the shipment initially) and they set us up with and C&D Auto Transport/CD Auto Transport as our carrier (truck who drove our car across the country):

These days, we all don't have a lot of change laying around so $795 to ship a car was a gamble to us and we're glad it paid off. Out of the dozens of quotes I received, Safe-Direct gave me one of the cheapest quotes.

Anyways, I chose Safe-Direct because the emails from Jason were very clear and helpful. I wanted the car to be picked up on the May 25th (Hooray! Our car was picked up by C&D Auto Transportation on May 25th!). But I didn't want it to be delivered to our destination until we arrived on June 4th (about ten days later). Both Jason (Safe-Direct) and the Yoe (C&D) assured me it wouldn't be a problem.

When our car was picked up by C&D, I overheard the driver saying that they were going to be at the destination on Wednesday, May 30th. So it was going to take just five short days to go from CA to FL. So as long as your car is picked up, it seems like they ship cars very fast.

We flew into FL late night on June 4th and rented a car for one day. The neighborhood where we were staying had small, windy roads and we didn't want to wait in some parking lot for the delivery so we decided to meet them instead. The next day we met C&D outside of their yard in Miami where our car was probably stored for a couple days. We handed over the cashiers check for $600 (the rest of the total balance; $200 ish was paid via credit card to Safe-Direct at the time of booking) and we received our car & key. The car turned on perfectly and has been driving just fine.

Here are some tips:
-Watch all the videos Safe-Direct sends you
-When Jason or whomever sends you a secured link in a quote email, make sure you fill it out immediately in order to get set up with a carrier.
-For the pickup, try a big parking lot if your neighborhood's roads are small. We chose what we thought was a big parking lot, but the turn into the lot was deemed difficult by the driver. So the carrier just stopped on Ocean blvd (not too busy of a 2 lane road) blocking one of the lanes and loaded the car from there. It was not much of a problem and they were finished loading within ten minutes.
-We had an air bed mattress and a small box in our trunk. The driver didn't open our trunk upon pick up and it was all there upon delivery.
-Try to have just a tiny amount of gas in the tank upon pickup. The lighter the car is, the better it is for the carrier.
-However, upon delivery make sure you map out a nearby gas station to fill up ahead of time.
-Keep in contact with the carrier company. Make sure you have several phone numbers for them. We spoke and texted with Yoe (she was like the dispatch for C&D). We were always able to reach her on her cell. We updated her a few days before, the day before, and the day of our arrival about our desired "delivery time."
-Unfortunately, you won't be able to have your car picked up and delivered at an airport, so plan on renting a car or arranging other transportation if you are flying and will be shipping your car.
-Write a review when all is said and done :)

I saw that C&D has several negative reviews, which made me worry a little. However, everything turned out fine. So try not to worry. Yoe (spelling?) was wonderful. She was courteous, accommodating, and was pleasant to talk with or text.

I would highly recommend Safe-Direct and C&D Auto Transportation based on my experience. They both delivered on their promises and we paid what we were quoted. Best wishes!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
275665-NQ
Quote or Order Cost:
$795