Ty Tamaru
Submitted this review about Burch Auto Transport Review made Live: 3/1/2011 4:29:00 PM
Jim Burch was sub contracted to me by American Auto Transport to drive my car from Colorado to Long Beach CA. First of all he never picks up his phone. You have to call him 3 times in a row just for him to answer.
He told me that he would pick up the car in ft collins at 9am on Jan24th 2011 3pm came and still no contact. Finally got a hold of him and he wanted me to drive the car an hour south. No problem so i did.
When I met him at a Costco he took my payment and was about to write a receipt on a blank sheet of paper. 2nd red flag. He didn't even have a truck to pick up the car as well. All he had was a previously written receipt for another client, so i made him cross out the previous info and put my information on it. At least i had that!!! After that he took possesion of my car.
One month later, the port in Long Beach CA still has not recieved my vehicle. I call Jim to ask him where my car is. Cant reach him to save my life. Finally I get in touch with him and he tells me first that he had a personal issue and his truck wasn't running. He did not contact me at all in the whole month about these issues. Next he tells me that I didn't pay him the money.
Jim stole my 450 and the brokers are telling me that i need to file a civil suit against him and they have no liablity for the money, when they are bonded and insured.
My friend had to pick up my car from some random rest stop. I'm all the way in Hawaii and I bet that Jim banks on the fact that it will be more of a waste of time resolve this matter.
I still don't have my car it's March and I probably won't see any of my money back
JIM BURCH IS A THEIF AND A LIAR!!!!!! DO NOT EVER USE HIS SERVICE.....
Shipment Details
Origin State:
Colorado
Pickup:
Never
Destination State:
Hawaii
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
275081
Quote or Order Cost:
$450
Car Condition
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