I'm sharing my honest review to ensure others do not get scammed: To ship my truck from CA to VA, they originally offered (in writing) $1,190. Then I got a text offering me a price of $1,290. I agreed to this price. However, when the driver arrived,
They sent an offer for $1,000 to ship a vehicle from MA to FL. I called one week before shipping date to make sure that this was accurate. They said yes. They also stated there are no extra fees. Then when they located a trucker, the quote that was s
BEWARE! Contacted Big Ben Auto Transportation for a quote to schedule a transfer for Mid-December for my 1987 Toyota Truck from Virginia to California in early November. They quoted me $490. So on the day of planned transport, I call them to see w
I had an excellent experience with this company, car delivery to Texas took a couple of days from Alabama. Managers have always given information about the location of the car. This is the first car in my life and sending was also exciting, but all w
This company contracted to pick up car in Florida and bring to Wisconsin. all arranged for $850, the day of pickup, said contract wasn't signed, and I now I needed a deposit which would be returned in 30 days. That was in July. I reported them to the
I have an email quoting $850 for transport, I confirmed with the dispatcher that this was my rate and I was locked into this rate and that the rate WOULD NOT CHANGE, the next day, he calls and says he has sent over the docusign for me so sign off on.
ABSOLUTELEY STAY AWAY FROM THIS COMPANY!!!..THEY'RE BEING INVESTIGATED FOR INSTERSTATE BANK FRAUD.!!...THEY WILL QUOTE YOU A LOWER PRICE, THEN CALL AND TELL YOU YOUR CREDIT CARD DID NOT GO THROUGH AND DEMAND A ZELLE PAYMENT OF $250 FROM YOU. ONCE YOU
Big Ben gave me a competitive quote, had me wire a ZELLE payment to them $290 the day before scheduled pick up. Once I paid, I never heard from them again! No response to repeated phone calls and emails! Do not ZELLE them!!
First of they lie about the shipping cost, quoted me $890, $290deposit & $600 due upon arrival. After we payed the deposit I looked over the contract they sent us and it stated we needed to pay $1500 upon arrival. Naturally I called them to ask if it
They blatantly lied and deceived the price. Told me shipping would be $290 total but in reality was another $700 on top. They lied and said they didn't take credit cards that I had to pay with zelle. I paid the $290, my car never got picked up and no
I have never shipped a car before and I needed one shipped a little more than 2000 miles. Not just any junker, but my dream car. I waited 22 years to get this car, I needed a reliable transportation company. I reached out to a number of transport
I figured I give them a try and see what's going on I talked with what seemed a young man and he helped me get my car to point a to point b tow guy came and picked it up and did the job for what i was quoted for thank you for your help young man
I need to transport a Toyota Rav4 car. I choose between different delivery services. I worry about safety, the car is expensive. After clarifying all the questions with the manager Aniston (many thanks to her for help and support while my car was dri
I was quoted $550, then driver demands $800 and the $290 1/2 down deposit was not applied to the invoice. I drove a semi truck for 20 years & YOU STABBED ME IN THE HEART! Filed investigation to FMSCA
Initially i was quoted $600, then they called me up and said this is impossible and your car will stay there, no one will be picking it up from the site if you dont pay $800 plus 200 deposit which will be refunded. The car was shipped, i paid the dri
Adam from Big Ben Auto Transport quoted me a price to delive my car from East Haven, Ct to Florida of $ 750.00. They charged me $ 250.00 on my credit card and was told to give driver $ 500.00 cash on delivery. When my car arrived in Fla the driver wa
What a rip off and rude! Quoted $590 which include a $290 deposit. Ended up costing me $1490, they didn't notify me of any price changes and placed it out to bid for a different carrier even after I had a contract. They said they were using last year
This dude quoted me 450 to move my car from houston Tx to Atlanta Ga. He told me I needed to pay half then and the other half once the driver showed up with my car. I sent the 200 to them through cash app. My car was supposed to be picked up last Thu
The company placed the shipment of my vehicle in the central dispatch database without my consent to ship. I did not provide a deposit, card on file, or verbal authorization. Their actions prevented other shippers from securing a driver. Their action
Big Bens Auto is a scam. They attempted to collect my deposit via Zelle. DO NOT USE THEM. I am reporting them to Better Business Bureau. Quote kept changing. The person in charged seemed very shady. Price was way below all the market quotes. Do not f
Made a deposit to transfer my car to a mechanic out of state, made it seem like they would pick it up asap. Waited four days; no response to emails/texts/venmo requests for refund/phone calls. Do not use these people. Wish I could give them zero star
Well I dealt with Big POS "Don Mcdowel" b/c that's what he is and will always be as long as he walks this earth. Said he can transport my vehicle from CA to CO for the amount of $620 with $290 deposit and $330 due upon delivery. Sounded great- Howeve
They did a great job moving the car, but Adam Rivers is a pig. He quoted me $500, told me it was $250 upfront and $250 upon delivery, but then it was $750 upon delivery. He will no answer my calls now.
No complaints at all. The work was done perfectly, the car was delivered on time. All payment was made by card. Clean work. The car is expensive, the value is high. The manager has selected the optimal rate for us, we don’t mind the money.
Big bens auto transportation are unethical and eliciting money from customers without knowledge of of clients. They charge more telling without your agreement. When car is delivered, they ask you to buy them cash.
This company is a FRAUD. THE WORST EXPERIENCE! They totally changed our contract at last minute and gave us a super high price once the driver arrived. It’s not the driver fault its BIG BENS. Don was rude and said their was nothing he can do and didn
I was given a quote and told that would be the price paid the total and when I went to pickup was given higher price. TOTALFRAUD PLEASEBECAREFULWITHTHEM
Don't do business- read this and other reviews. They quoted me a price saying they could pick it up in 1-2 days. then no communication until 5 days later, when they tried to slide a contact past me that had a $300 increase. The price increase was in
Upon requesting a quote from San Diego to Boise, I was quoted $650 for the trip. DO NOT DO BUSINESS WITH THESE CRIMINALS. I am beating taking legal action. Don McDowell was pushy, aggressive, and had poor communication front the start. Two days prior
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