Review Report Review
DO NOT USE THIS CAR CARRIER

maggie Submitted this review about Auto Carry
Review made Live: 11/22/2024 2:08:00 PM
DO NOT USE THIS CAR CARRIER!! HAD HORRIFIC EXPERIENCE FROM NJ TO FL!! THEY ONLY ANSWER CALLS MONDAY TO FRIDAY 9 AM TO 5 PM! CANNOT GET INFORMATION ON YOUR CAR AT ANY OTHER TIME!! AVOIDED TELLING ME THAT CAR WOULD NOT BE DELIVERED DOOR TO DOOR BY CARRIER; SENT DRIVER WHO DROVE IT TO WHEREVER THE CARRIER WAS. I COULDN'T FIND OUT ANY INFORMATION FOR 3 DAYS. AFTER 7 DAYS CAR DELIVERED WITH "248 MILES" USED ON IT! WHEN I QUESTIONED DRIVER HE TOLD ME "TRUCK BROKE DOWN & THEY USED MY CAR TO PICK UP A PART SOME 100 MILES AWAY," NEVER NOTIFYING ME/ASKING PERMISSION!! THERE WAS A PHYSICAL ASSAULT FROM DRIVER, REFUSING TO GIVE ME MY KEYS UNLESS I PAID CASH. I OFFERED CHECK "AS PREVIOUSLY AGREED." AFTER BIG STRUGGLE DRIVER FORCED ME OUT OF THE WAY AND TOOK OFF WITH MY CAR REFUSING TO RELEASE IT TO ME! CALLED JOHN, OWNER, AND HE SCREAMED AT ME AND USED PROFANITY (F WORD) SEVERAL TIMES AND HUNG UP ON ME. NEVER ACCEPTED RESPONSIBILITY. I HAD TO GET POLICE INVOLVED. THIS IS NOT A CARRIER COMPANY BUT A BROKER/DISPATCHER!
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
950
Quote or Order Cost:
$950