Pmoya
Submitted this review about Angels Moving Autos Review made Live: 5/16/2009 10:37:00 PM
I contacted Angels Moving Autos on the strength of the reviews, and decided to work with them because they required me to actually call them for a quote, and because I appreciated the helpfulness of the person I talked to when I reached them. I figured that any company who was putting a lot of energy into selling me a service might not be putting quite as much energy into providing the service once they had my business. I'm not sure they were the cheapest, but they were definitely within the ball park of what everyone else was charging.
I am not sorry that I contracted with them, even though the actual pick-up and drop-off of my car was a couple of days late. The women as Angels were every bit as good at keeping in touch with me as previous reviews had indicated they would be. They were really helpful, and I never felt that I was out there on my own.
The actual carrier was a man by the name of Dallas with Secure Auto Transport. I was initially put off by the company when I called them the day before they were supposed to show up. I hadn't heard from them, and wanted to get a sense of what time they might show up. The dispatcher gave me the name and number of a driver, and when I called him, he seemed to have no idea who I was or when my car might be picked up. What he told me was that it certainly wouldn't be in the next few days (!) because he was having mechanical trouble with his carrier. When I called the people at Angel's Moving Autos, they were quick to check in with the carrier company, and it turned out that I had been given the wrong driver's name.
Dallas was a bit late picking up my car, but he was very willing to work with me to pick it up on a schedule that I could accommodate. Once he arrived, and I met him, I felt confident that my car would be fine. And it was. My daughter received it in excellent condition. Meanwhile, the women at Angels called me and kept both me and my daughter in the loop on a daily basis.
So, if you just want your car to be safe, and to get where it is supposed to in the condition that it should be in, then yes, Angels is a good company to go with. I was pleased to have worked with them.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
20965
Quote or Order Cost:
$950
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