I hired AAT on 03/13/13 who claimed they are not brokers and run their own trucks w/ 3 locations. He said they have a truck in the area and guarantied the Friday pick up, I agreed to hire them and scheduled the transport. I called AAT and was told that another company has the order online (I did not know how) and was instructed to call them and remove the order. Then customer service (Tim) told me they have not any truck in the area (he then changed his name to Josh). After putting me on hold few times (I got disconnected three times), he said there is a carrier scheduled to pick up the car on Friday or Saturday. I called Saturday few times for follow up but no answer. Sunday afternoon I received a call from them saying the truck driver wants $200 more to pick up the car which I declined and asked to cancel the transport. DO NOT WASTE YOUR TIME WITH THIS COMPANY, THEY WILL BUY TIME BY IGNORING YOU AND THEN THEY WILL ASK FOR MORE MONEY. They buy good reviews by offering $50 rebate, IGNORE THE POSITIVE REVIEWS.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
8403876-BU
Quote or Order Cost:
$1475
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